11-26-2012 01:11 PM
Hi Folks,
I'm trying to install a client 7.5 on a SuSe 2.6, I've already installed other clients with the same installer files, but, in this particular server, it gives error unpacking Java:
Unpacking SYMCnbclt package.
Checking for pre-existing SYMCnbclt package.
Removing pre-existing SYMCnbclt package.
Installing SYMCnbclt package.
Installation of SYMCnbclt was successful.
More details regarding SYMCnbclt can be found in file
/tmp/install_cltpkg_trace.10932 on <client name>.
Terminating NetBackup and/or Media Manager processes.
Installing NB-Java.
gzip: /usr/openv/java/NB-Java.tar.gz: not in gzip format
/bin/tar: This does not look like a tar archive
/bin/tar: Exiting with failure status due to previous errors
gzip: /usr/openv/java/NB-Java.tar.gz: not in gzip format
/bin/tar: This does not look like a tar archive
/bin/tar: Exiting with failure status due to previous errors
tar failed unpacking /usr/openv/java/NB-Java.tar.gz on <client name>.
Cannot complete the install.
Aborting...
Failure extracting java files.
A failure was detected
running /netbackup/NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/SuSE2.6.16/cp_to_client
<Master Server Name> <client name> /tmp/install_trace.10679
File /usr/openv/tmp/install_trace.10679 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
Solved! Go to Solution.
12-06-2012 03:55 AM
Tried to copy the files a lot of times.
So, Ive figured a workaround. Picked the openv folder from another Server, one that is working, and copied via SCP. It worked ok.
11-26-2012 01:32 PM
Have a look at this thread, similar issue:
https://www-secure.symantec.com/connect/forums/nb-javatarz-missing-client-install
11-27-2012 01:42 AM
In this thread it looks for a NB-Java.Z, and in my case, it's not a wrong name, it looks for the right file.
Curiously I've tried to install a 7.1 version, only for it keeps backuping last night until I solve the problem, and it gives the exactly same error.
11-27-2012 02:23 AM
run this command: file /usr/openv/java/NB-Java.tar.gz
what is the output?
11-27-2012 09:00 AM
/usr/openv/java/NB-Java.tar.gz: empty
but, if I'm trying to install, should the problem be in the installation? Not in /usr/openv ?
11-27-2012 10:28 AM
Look at the error:
gzip: /usr/openv/java/NB-Java.tar.gz: not in gzip format
/bin/tar: This does not look like a tar archive
/bin/tar: Exiting with failure status due to previous errors
So are you saying this file is empty? ls -l gzip: /usr/openv/java/NB-Java.tar.gz
Do you have space in /usr/openv?
11-27-2012 11:21 AM
space is no problem, 16GB available.
11-27-2012 12:45 PM
and the file?
12-03-2012 01:24 AM
editting the script, putting to ignore the Java file, and copying the folder, made the install work. But now I need to update to 7.5.0.4 and the error keeps going, and edit 7.5.0.4 script shows to be more difficult than 7.5.
Anyone can help what I can do?
12-03-2012 06:29 AM
/usr/openv/java/NB-Java.tar.gz: empty
what is the size of the /usr/openv/java/NB-Java.tar.gz file.
did you compare the file size with the other client file that run successfully?
are you sure this file is not good ?
please try to have the new files copied and try installing it...
12-06-2012 03:55 AM
Tried to copy the files a lot of times.
So, Ive figured a workaround. Picked the openv folder from another Server, one that is working, and copied via SCP. It worked ok.