cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Inventory Window does not show any robots in Java Console

Hi Experts,

Environment:
Master and Media servers running on Linux, NBU version 7.6.0.2.
Tape Libraries: StorageTek SL3000, Firmware 3.61

We recently replaced LTO4 Tape Drives with LTO6 Tape Drives on our 2 STK SL3000 Tape libraries. The upgrade of Drives was done 1 week apart for each library. First upgrade went ahead without any issues but after the upgrade of 2nd library we were not able to scan tape drives and Robots. We Engaged Symantec Support and they did some changes in the Device Mappings files. After the change in the device mappings file, cople of tries failed but then in the 3rd try Robots, Drives and Storage units were configured. We performed the inventory and every thing looked fine.

Couple days later we had to run an inventory and when we clicked Robot > Inventory Robot from Java Console, the window appeared only with the master server name in it and without any robots showing in the window. We tried Netbackup Administration Console and tried the inventory, it did show both the robots and was able to run the inventory.

During the troubleshooting we have updated the Device Mapping file to latest version 1.23. Checked all media servers for consistency.

This issue has been going on for almost 3 weeks and Symantec has not yet able to resolve it.

Any help will be appreciated.

Other symptoms:

1. Robot Diagnostics fails for 1 library (all 4 steps).
2. Robtest from the media servers controlling the library is successful.
3. Scan -changer shows the robot
4. Scan for a drive via Wizard configures the drive as standalone.
5. PC running Java Console is out of equation, issue is persistent from any PC.

1 Solution

Accepted Solutions
Highlighted
Accepted Solution!

Symantec has finally resolved

Symantec has finally resolved the issue. The device mapping file was not renamed properly when it was replaced last time. Renaming the file fixed the issue.

View solution in original post

11 Replies
Highlighted

since you are able to perfrom

since you are able to perfrom inventory form admin console, it confirm that there is no issue with robots. 

you can also confirm this by performing the command line inventry using the command vmupdate to make sure.

comming to the java console issue..

does the java console version is same as mater server version?

could you post the both screen shots , one from java console and anohter from admin console.

 

Highlighted

Please show us output of

Please show us output of 'scan'. (No options. ) This will show the robot and what exactly the robot reports as far as drives in the robot, their position in the robot and their serial numbers. Rest of output will show drives at OS level, their device paths and serial numbers, which should correspond with with the serial numbers that the robot is reporting.
Highlighted

Hi RamNagalla, Yes, the

Hi RamNagalla,

Yes, the Console version is same as master 7.6.0.2.

Attached is the word file with Screenshots.

Highlighted

Hi Marianne, Below are the

Hi Marianne,

 

Below are the output of Scan for both media servers.

 

[root@ls16722p ajaffr99]# /usr/openv/volmgr/bin/scan
************************************************************
*********************** SDT_TAPE    ************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "/dev/nst7"
Passthru Name: "/dev/sg7"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029270"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029270"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst3"
Passthru Name: "/dev/sg3"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029291"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029291"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst5"
Passthru Name: "/dev/sg5"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "90WT800055"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     90WT800055"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst6"
Passthru Name: "/dev/sg6"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029137"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029137"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst4"
Passthru Name: "/dev/sg4"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029402"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029402"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst0"
Passthru Name: "/dev/sg0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029281"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029281"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst1"
Passthru Name: "/dev/sg1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029176"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029176"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst2"
Passthru Name: "/dev/sg2"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029127"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029127"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst13"
Passthru Name: "/dev/sg14"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029274"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029274"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst15"
Passthru Name: "/dev/sg16"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029130"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029130"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst14"
Passthru Name: "/dev/sg15"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029128"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029128"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst11"
Passthru Name: "/dev/sg12"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027929"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027929"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst12"
Passthru Name: "/dev/sg13"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029034"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029034"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst10"
Passthru Name: "/dev/sg11"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027924"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027924"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst9"
Passthru Name: "/dev/sg10"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029269"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029269"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst8"
Passthru Name: "/dev/sg9"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029142"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029142"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/sg8"
Passthru Name: "/dev/sg8"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL3000          3.61"
Vendor ID  : "STK     "
Product ID : "SL3000          "
Product Rev: "3.61"
Serial Number: "571000200199"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 15
Number of Slots  : 897
Number of Media Access Ports: 52
Drive 1 Serial Number      : "10WT027929"
Drive 2 Serial Number      : "10WT029269"
Drive 3 Serial Number      : "10WT029128"
Drive 4 Serial Number      : "10WT029402"
Drive 5 Serial Number      : "10WT029127"
Drive 6 Serial Number      : "10WT029281"
Drive 7 Serial Number      : "10WT029274"
Drive 8 Serial Number      : "10WT029130"
Drive 9 Serial Number      : "10WT027924"
Drive 10 Serial Number      : "10WT029034"
Drive 11 Serial Number      : "10WT029142"
Drive 12 Serial Number      : "10WT029137"
Drive 13 Serial Number      : "10WT029176"
Drive 14 Serial Number      : "10WT029291"
Drive 15 Serial Number      : "10WT029270"
Flags : 0x0
Reason: 0x0
 

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

bash-3.2# /usr/openv/volmgr/bin/scan
************************************************************
*********************** SDT_TAPE    ************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "/dev/nst11"
Passthru Name: "/dev/sg12"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027451"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027451"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst15"
Passthru Name: "/dev/sg16"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029404"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029404"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst8"
Passthru Name: "/dev/sg9"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT028026"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT028026"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst9"
Passthru Name: "/dev/sg10"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029272"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029272"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst13"
Passthru Name: "/dev/sg14"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029275"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029275"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst12"
Passthru Name: "/dev/sg13"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT028028"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT028028"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst14"
Passthru Name: "/dev/sg15"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029284"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029284"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst10"
Passthru Name: "/dev/sg11"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027446"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027446"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst7"
Passthru Name: "/dev/sg8"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029135"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029135"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst1"
Passthru Name: "/dev/sg2"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029401"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029401"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst5"
Passthru Name: "/dev/sg6"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029297"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029297"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst6"
Passthru Name: "/dev/sg7"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029125"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029125"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst4"
Passthru Name: "/dev/sg5"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029179"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029179"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst0"
Passthru Name: "/dev/sg1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029266"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029266"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst2"
Passthru Name: "/dev/sg3"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029183"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029183"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst3"
Passthru Name: "/dev/sg4"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT028586"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT028586"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/sg0"
Passthru Name: "/dev/sg0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL3000          3.61"
Vendor ID  : "STK     "
Product ID : "SL3000          "
Product Rev: "3.61"
Serial Number: "571000200171"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 16
Number of Slots  : 897
Number of Media Access Ports: 52
Drive 1 Serial Number      : "10WT029284"
Drive 2 Serial Number      : "10WT029275"
Drive 3 Serial Number      : "10WT029401"
Drive 4 Serial Number      : "10WT029266"
Drive 5 Serial Number      : "10WT029179"
Drive 6 Serial Number      : "10WT029404"
Drive 7 Serial Number      : "10WT028586"
Drive 8 Serial Number      : "10WT027451"
Drive 9 Serial Number      : "10WT029183"
Drive 10 Serial Number      : "10WT029297"
Drive 11 Serial Number      : "10WT029125"
Drive 12 Serial Number      : "10WT029135"
Drive 13 Serial Number      : "10WT029272"
Drive 14 Serial Number      : "10WT027446"
Drive 15 Serial Number      : "10WT028028"
Drive 16 Serial Number      : "10WT028026"
Flags : 0x0
Reason: 0x0
 

 

Highlighted

Hi Marianne, I tried to

Hi Marianne,

 

I tried to paste the output here but web site won't take it, so attached a text file for scan outputs for both robot control hosts.

 

regards,

Amir

Highlighted

The Connect Spam filter

The Connect Spam filter blocked the output last night.
When this happens, you can always send a PM to one of the Trusted Advisors or the Community Admin (Eileen) to publish your post.

Scan output seems fine on both media servers. 

Which one has the problem?

 

***** WAIT ****

I think I see something weird...

On both media servers their seems to be a descrepancy between some /dev/sg and /dev/nst drive names.

1st media server:

Device Name  : "/dev/nst7"
Passthru Name: "/dev/sg7"

Device Name  : "/dev/nst3"
Passthru Name: "/dev/sg3"

Device Name  : "/dev/nst5"
Passthru Name: "/dev/sg5"

Device Name  : "/dev/nst6"
Passthru Name: "/dev/sg6"

Device Name  : "/dev/nst4"
Passthru Name: "/dev/sg4"

Device Name  : "/dev/nst0"
Passthru Name: "/dev/sg0"

Device Name  : "/dev/nst1"
Passthru Name: "/dev/sg1"

Device Name  : "/dev/nst2"
Passthru Name: "/dev/sg2"

Device Name  : "/dev/nst13"
Passthru Name: "/dev/sg14"

and from here onwards they all differ... 

Now, all of these device names are generated by the OS.
I think these descrepancies is causing confusion in NBU.

I have a feeling that if you can clean out device tree (/dev/nst and /dev/sg) and recreate them, then NBU device wizard will probably add them correctly.

I will 'phone a friend'...

Highlighted

Feedback from friends: To

Feedback from friends:

To recreate OS device entries:

On Linux, you just delete the device files and reboot … 

Something along these lines …

https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/5/html/Online_Storage_Reconfi...

At this point, verify devices at OS level:

cat /proc/scsi/scsi

Check devices again with 'scan command'.

Try to use cmd to add devices (this is similar to device config wizard in the GUI):

On master:
vmoprcmd -h <media server name> -timeout 3600 -autoconfig  -a

The alternative is to manually add the devices - robot, then tape drives. Use scan output to map OS device paths to position in robot.
Or drag the drives in the GUI wizard to their position.

e.g. drive1 in robot with serial # 10WT027929 is /dev/nst11.

Highlighted

Thank you Marianne, I will

Thank you Marianne, I will try and let you know.

Highlighted

Hi Marianne, We recreated

Hi Marianne,

 

We recreated the devices on media server but the issue is still there.

 

Here is the Scan output.

 

 tpcommand]# /usr/openv/volmgr/bin/scan
************************************************************
*********************** SDT_TAPE    ************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "/dev/sg16"
Passthru Name: "/dev/sg16"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL3000          3.61"
Vendor ID  : "STK     "
Product ID : "SL3000          "
Product Rev: "3.61"
Serial Number: "571000200199"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 15
Number of Slots  : 897
Number of Media Access Ports: 52
Drive 1 Serial Number      : "10WT027929"
Drive 2 Serial Number      : "10WT029269"
Drive 3 Serial Number      : "10WT029128"
Drive 4 Serial Number      : "10WT029402"
Drive 5 Serial Number      : "10WT029127"
Drive 6 Serial Number      : "10WT029281"
Drive 7 Serial Number      : "10WT029274"
Drive 8 Serial Number      : "10WT029130"
Drive 9 Serial Number      : "10WT027924"
Drive 10 Serial Number      : "10WT029034"
Drive 11 Serial Number      : "10WT029142"
Drive 12 Serial Number      : "10WT029137"
Drive 13 Serial Number      : "10WT029176"
Drive 14 Serial Number      : "10WT029291"
Drive 15 Serial Number      : "10WT029270"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst15"
Passthru Name: "/dev/sg15"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029130"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029130"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst14"
Passthru Name: "/dev/sg14"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029128"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029128"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst13"
Passthru Name: "/dev/sg13"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029274"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029274"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst12"
Passthru Name: "/dev/sg12"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029034"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029034"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst11"
Passthru Name: "/dev/sg11"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027929"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027929"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst8"
Passthru Name: "/dev/sg8"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029142"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029142"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst10"
Passthru Name: "/dev/sg10"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027924"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027924"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst9"
Passthru Name: "/dev/sg9"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029269"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029269"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst7"
Passthru Name: "/dev/sg7"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029270"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029270"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst3"
Passthru Name: "/dev/sg3"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029291"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029291"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst5"
Passthru Name: "/dev/sg5"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "90WT800055"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     90WT800055"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst6"
Passthru Name: "/dev/sg6"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029137"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029137"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst4"
Passthru Name: "/dev/sg4"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029402"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029402"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst0"
Passthru Name: "/dev/sg0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029281"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029281"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst1"
Passthru Name: "/dev/sg1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029176"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029176"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst2"
Passthru Name: "/dev/sg2"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029127"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029127"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0

===============================================

bash-3.2# /usr/openv/volmgr/bin/scan
************************************************************
*********************** SDT_TAPE    ************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "/dev/sg16"
Passthru Name: "/dev/sg16"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL3000          3.61"
Vendor ID  : "STK     "
Product ID : "SL3000          "
Product Rev: "3.61"
Serial Number: "571000200171"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 16
Number of Slots  : 897
Number of Media Access Ports: 52
Drive 1 Serial Number      : "10WT029284"
Drive 2 Serial Number      : "10WT029275"
Drive 3 Serial Number      : "10WT029401"
Drive 4 Serial Number      : "10WT029266"
Drive 5 Serial Number      : "10WT029179"
Drive 6 Serial Number      : "10WT029404"
Drive 7 Serial Number      : "10WT028586"
Drive 8 Serial Number      : "10WT027451"
Drive 9 Serial Number      : "10WT029183"
Drive 10 Serial Number      : "10WT029297"
Drive 11 Serial Number      : "10WT029125"
Drive 12 Serial Number      : "10WT029135"
Drive 13 Serial Number      : "10WT029272"
Drive 14 Serial Number      : "10WT027446"
Drive 15 Serial Number      : "10WT028028"
Drive 16 Serial Number      : "10WT028026"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst15"
Passthru Name: "/dev/sg15"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029404"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029404"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst14"
Passthru Name: "/dev/sg14"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029284"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029284"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst13"
Passthru Name: "/dev/sg13"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029275"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029275"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst12"
Passthru Name: "/dev/sg12"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT028028"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT028028"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst11"
Passthru Name: "/dev/sg11"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027451"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027451"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst8"
Passthru Name: "/dev/sg8"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT028026"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT028026"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst10"
Passthru Name: "/dev/sg10"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT027446"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT027446"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst9"
Passthru Name: "/dev/sg9"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029272"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029272"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst1"
Passthru Name: "/dev/sg1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029401"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029401"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst7"
Passthru Name: "/dev/sg7"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029135"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029135"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst2"
Passthru Name: "/dev/sg2"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029183"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029183"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst3"
Passthru Name: "/dev/sg3"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT028586"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT028586"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst0"
Passthru Name: "/dev/sg0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029266"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029266"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst5"
Passthru Name: "/dev/sg5"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029297"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029297"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst4"
Passthru Name: "/dev/sg4"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029179"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029179"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/nst6"
Passthru Name: "/dev/sg6"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "IBM     ULTRIUM-TD6     E4J0"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD6     "
Product Rev: "E4J0"
Serial Number: "10WT029125"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD6     10WT029125"
Device Type    : SDT_TAPE
NetBackup Drive Type: 16
Removable      : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
 

 

Highlighted

Apologies - I have missed

Apologies - I have missed your last post above....

The output seems fine - each media server sees one locally attached robot and tape drives.

What seems to be the problem?

Have you tried to run device config wizard again?
(GUI or vmoprcmd .... -autoconfig as per previous post)

Highlighted
Accepted Solution!

Symantec has finally resolved

Symantec has finally resolved the issue. The device mapping file was not renamed properly when it was replaced last time. Renaming the file fixed the issue.

View solution in original post