03-10-2016 03:58 PM
Our Master server a Windows 2012 R2 Datacenter server running NetBackup version 7.7.1
I am attempting to restore a .vmdk file using FlashBackup-Windows and Restore from Virtual Machine Backup
Every time I try to start the restore using… Alternate Location…
This is the error that I am getting
It does not matter what I choose, the restore application closes and I am unable to complete the restore. I have tried this several times and continue to get the same error.
Here is the problem details…
Problem signature:
Problem Event Name: BEX64
Application Name: NbWin.exe
Application Version: 7.701.15.910
Application Timestamp: 55f1f618
Fault Module Name: NbWin.exe
Fault Module Version: 7.701.15.910
Fault Module Timestamp: 55f1f618
Exception Offset: 00000000000f5e48
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.3.9600.2.0.0.400.8
Locale ID: 1033
Additional Information 1: f88b
Additional Information 2: f88becea8ae08bd6eef54d58f4a0a22d
Additional Information 3: 0d4f
Additional Information 4: 0d4fa3e377eb599535668e60d01371f3
03-10-2016 06:30 PM
03-11-2016 05:53 AM
I am with Marianne on that one .. shouldn't be using Flashbackup-Windows any more...
My first thought is whether you opened the BAR GUI using "run as administrator"
03-11-2016 08:01 AM
Hi Marianne and Mark,
Thanks for your responses.
Why Flash Backup, as this Backup is very Old and was took using Flash Backup.
03-11-2016 08:37 AM
Was it actually a VCB backup?
Did you open the BAR GUI using "Run as adminstrator"?
03-11-2016 10:59 AM
Hi Mark,
i complete VMDK, and yes i did run the BAR as Administrator
thanks
03-11-2016 09:08 PM
03-14-2016 08:15 AM
Hi Marianne,
Thanks, i got it in this
http://www.symantec.com/docs/DOC8575
Regards,
Kernal
03-14-2016 04:56 PM
Hi Marriane,
Sorry my mistake, the conversion only is for Policies.
So my concern is: I have 6 months of Flash Backups which do not work on 7.7, how can i recover them or restore them? Any suggesstions? or Solutions?
Regards,
Kernal
03-14-2016 05:14 PM
03-15-2016 09:26 AM
Hi Marianne,
We have already logged a call with Support, will provide updates when come up with any thing
Thanks!
03-15-2016 12:03 PM
Hi Marianne,
the customer was wrong, the backup were taken as using VMware backup policy not flash.
The screen was crashing becuase the customer was using the Old BAR GUI of 7.6.4 he had.
Used the Java BAR GUI
The Client was not visisable in the list
The client was tried to be added but still not showing in list
Tried adding it with FQDN, IP and were issue, not showing
The Veritas engineer confirmed that this is the Bug with 7.7.1 and 7.7.2, this will get fixed in the new release 7.7.3
Added Reg Key in the Master Server Regedit to Disable Reverse lookup
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Config\BACKUP\disableIPResolution ("disableIPResolution"=dword:00000000)
Technote: https://www.veritas.com/support/en_US/article.000097784
After that the Client was added in the list and it appeared.
Restore was made on it
Successfull
Note: Mark this as Solution if this make sense to you.
03-15-2016 11:14 PM
03-21-2016 07:46 AM
Hi Marianne,
Sorry i have unmarked it. You can do it so.
Thanks