cancel
Showing results for 
Search instead for 
Did you mean: 

Issue in configuring multiple copies

appu1985
Level 4

Hi all,

 

I'm trying to configure multiple copies for a policy,

Everything is going fine but when i click the final OK button in the policy window  it throws the below error

 

 

error_1.png

1 ACCEPTED SOLUTION

Accepted Solutions

Deb_Wilmot
Level 6
Employee Accredited Certified

What version of NBU?

 

I see you have multiple copies enabled - what's in the copy tab?

 

Do you have the java logs (specifically the jbp log?)

The following technote tells how to configuration java logging:

http://www.symantec.com/docs/TECH154433
 

A "Null reference typically means that Java received a value that it can't interpret.  Most of the time the jbp log  will be helpful in determining what item is not readable by the GUI.

 

 

View solution in original post

4 REPLIES 4

appu1985
Level 4

Do we need to check any daemon running in Master server?

could any one give suggestion to resolve the above issue..

thesanman
Level 6

Java Gui?  Make sure the Java console is running same version as Master Server.

Deb_Wilmot
Level 6
Employee Accredited Certified

What version of NBU?

 

I see you have multiple copies enabled - what's in the copy tab?

 

Do you have the java logs (specifically the jbp log?)

The following technote tells how to configuration java logging:

http://www.symantec.com/docs/TECH154433
 

A "Null reference typically means that Java received a value that it can't interpret.  Most of the time the jbp log  will be helpful in determining what item is not readable by the GUI.

 

 

huanglao2002
Level 6

you can try to use remote admin console or local java console.