Issue with REstore job not getting cancel

[sids]

We have been doing lot of Testing for last 1 month and I wanted to discuss issue with Restore job which will not get cancel and would stuck for long time

I am using NBU 6.5

when trying to cancel Restore job it will stay there for ever

I have tried bpdbjobs -cancel jobid -No luck

If it Restart all NBU Service it will cancel restore job however i don't want to do that as it will also cancel my active jobs.

Is there any other suggested like killing any specific Restore process on Master Server can terminate REstore.

I have Restart NBU Client Services on target Restore server as with no luck.

Please advise.

Regards,

Sids... 

[firoz72000]

 When i boot from .ISO image or PXE BOOT Sucessfully established restore enviroment  pass successfully but when partioning DIsks come it gives me an error Failed to Verify Backup --rc(131)

[Amit_Karia]

Check in bpbrm logs in media server and also nbpem logs in master server if it is throwing any error

[Yogesh9881]

Kindly let us know which NBU version you are using ?? OS ?

6.5.?

RUN --> <installed path>/netbackup/bin/admincmd/nbrbutil -dump

[J_H_Is_gone]

When canceling a job, sometimes it will not cancel until it finishes a 'step' it is in.

If it was in the process of writing a file to disk, when it finish with that file it will cancel - this can be quick.

if it is in the process of forwarding through a tape looking for the image, it might not cancel until it finds that image, then before it starts the next step it would cancel.  ( I have seen some stop quickly and some take a while).

[RonCaplinger]

If the Device Monitor shows the job is waiting for a tape, right-click it and "Deny the Mount Request".  I've had this cause restore jobs to appear to hang.

[Marianne]

Where does this post fit in the picture https://www-secure.symantec.com/connect/forums/issue-restore-job-not-getting-cancel#comment-5470471  ?

Are yo trying to do a BMR restore? Is it this BMR restore that's hanging?

[shubh120]

Thanks a lot it really helped to cancel the hang restore job.