Issues while Importing disk backup images

[reyolin]

I mounted a remote NAS share which contains disk backup sets on a Linux server running NetBackup 6.5.5 and encountered couple of issues while importing all disk backup images. Below is the log file created during phase 1 import. Since phase 1 import didnt work, phase 2 import obviously didnt work either. server hostnames are replaced with ***.

Import phase 1 started Wed 14 Oct 2015 02:51:13 AM EDT
02:51:13 INF - Create DB information for path /Quantum-Windows-Remote.
02:51:13 INF - Initiation of bpdm process to phase 1 import path /Quantum-Windows-Remote was successful.
02:51:17 ERR - Orphaned image fragment ***_1430535608_C1_F53, skipping.
02:51:17 ERR - Orphaned image fragment ***_1441411206_C1_F47, skipping.
02:51:17 ERR - Orphaned image fragment ***_1441411206_C1_F142_R1, skipping.
02:51:17 ERR - Orphaned image fragment ***_1441411206_C1_F207_R1, skipping.
02:51:17 ERR - Orphaned image fragment ***_1441422003_C1_F88_R1, skipping.

02:51:17 INF - Recreating image information for client ***, policy Quantum_***_DSFXMPie_I, and schedule Weekday_diff_1month, done on 09/14/2015 23:00:02.

02:51:18 INF - Found existing image information for client ***, policy Quantum_***_FOMPRD_G, and schedule Weekly_Full_1month, done on 09/21/2015 01:36:47.
02:51:18 ERR - Orphaned image fragment ***_1442813851_C1_F11, skipping.

02:51:18 INF - Creation of database information for import of path /Quantum-Windows-Remote complete.

Now there is no way import can complete in seconds as the remote NAS has TB's worth of backup files and is many hops away. I had then tried importing from more  number of remote NAS shares with similar result. One more log from that exercise is pasted below.

Import phase 1 started Wed 14 Oct 2015 03:27:46 AM EDT
03:27:46 INF - Create DB information for path /Quantum-Windows2-Remote/.
03:27:46 INF - Initiation of bpdm process to phase 1 import path /Quantum-Windows2-Remote/ was successful.
03:27:47 ERR - Orphaned image fragment ***_1444194619_C1_F2, skipping.
 
03:27:47 INF - No importable NetBackup disk images found in path /Quantum-Windows2-Remote/.

In above case it has not done anything after it skipped Orphaned image fragment. What is an Orphaned image fragment and why am I not able to import my disk backup image files which are not Orphaned?

Note: I tried locally(/tmp/import) copying disk backup image files and both phase 1 and phase 2 import completed without any issues.

Appreciate your help in advance.

Rio

[Nicolai · Accepted solution]

A orphan image fragment is a part of an backup

You should at least have **_1430535608_C1_F1 thru **_1430535608_C1_F53

You can't import just F53 alone, you need all files that makes up the backup image.

[Marianne]

An orphaned fragment means that the rest of fragments in the series are missing.

For example in this one:  ***_1430535608_C1_F53  fragments 1-52 are missing.

[Michal_Mikulik1]

Hello,

you mentioned that import from a local storage was successful, which sound strange for me. When you copy the whole backup image including all its fragments from this local storage to a NAS storage 1:1 , then import should be successful, too.

BTW, NetBackup 6.5.x is unsupported today, I recommend using 7.x versions even if original images were created by NetBackup 6.5.x