After an incorrect shutdown, power outage, the master server (media server as well) began to give status 84 with two virtual machines, which I created in a new policy and they began to work without problems, but I realized that in the credentials section-> storage server-> deduplication ratio, it only shows 0.1x this despite the fact that in the activity column it does show the deduplication percentage correctly, as well as in the opscenter analytics reports, I have no errors in the backups but it has me intrigued that information.
Apologies as I'm trying to remind myself from memory, as we moved away from MSDP about 4 or so years ago.
What is the output of crcontrol --dsstat ?
Also, take a look at the storaged.log for anything issues.
I think I already know what happened, looking at the file _info_.2 (databases \ catalog) I assume are counting files from scratch. since all other diagnoses do not show any errors.
file contents _info_.2 :
crcontrol dsstat 1 not shows error