03-31-2016 03:47 AM
Hello,
I have a master server with 7.7.1 and few other linux and windows clients with 7.5 and 6.5 cleint versions.
As a part of upgrade process, I have pithced in to he Linux clients and initated th upgradation through install_clients binary. eveything went well for the client versios 7.5.X
But few Linux failed as the NB client version on them is 6.5.X and also the kernel is 2.6.9 or 2.6. when Tried to install through push method it throws below error
Detected an attempt to install incorrect platform and/or operating system and version client binaries on xyz.com
So I have downloded 7.0 version client files and tried to install it locally in the linux clients. But the error is same
Guys an idea how to install all the linux clients with latest 7.7.1 version ( I dont have option to use live update, There are lot of approvals required )
Any help is greatly appreciated.
Thnx
Solved! Go to Solution.
03-31-2016 04:34 AM
i686 is 32-bit.
Not supported on any 7.x version.
03-31-2016 04:22 AM
Have you checked OS compatibility lists?
NBU 7 and above only supports 64-bit Linux clients.
03-31-2016 04:27 AM
Yes Marraine,
I have checked, and I have verified the arch in the Linux boxes
It shows i686, which should be compaltible with 64 bit softwares I guess.
Thnx
03-31-2016 04:34 AM
03-31-2016 04:35 AM
Hi I just digged into the compatibility matrix.
i686 doesnot run 64 bit softwares. I think installing upgrading NB to latest version 771 is not possible.
I feel my doors are closed as of now.
Thnx
03-31-2016 04:36 AM
Thanx Marriane,
Let me take this to the server owners and management.
Thnx