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Linux - Netbackup 6.5.X to 7.5

Albatross_
Level 5

Hello,

I have a master server with 7.7.1 and few other linux and windows clients with 7.5 and 6.5 cleint versions.

As a part of upgrade process, I have pithced in to he Linux clients and initated th upgradation through install_clients binary. eveything went well for the client versios 7.5.X 

But few Linux failed as the NB client version on them is 6.5.X and also the kernel is 2.6.9 or 2.6. when Tried to install through push method it throws below error

Detected an attempt to install incorrect platform and/or operating system and version client binaries on xyz.com

So I have downloded 7.0 version client files and tried to install it locally in the linux clients. But the error is same

Guys an idea how to install all the linux clients with latest 7.7.1 version ( I dont have option to use live update, There are lot of approvals required )

Any help is greatly appreciated.

Thnx

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
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i686 is 32-bit.

Not supported on any 7.x version.

View solution in original post

5 REPLIES 5

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Have you checked OS compatibility lists?

NBU 7 and above only supports 64-bit Linux clients.

Albatross_
Level 5

Yes Marraine,

I have checked, and I have verified the arch in the Linux boxes 

It shows i686, which should be compaltible with 64 bit softwares I guess.

 

Thnx

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

i686 is 32-bit.

Not supported on any 7.x version.

Albatross_
Level 5

Hi I just digged into the compatibility matrix. 

i686 doesnot run 64 bit softwares. I think installing upgrading NB to latest version 771 is not possible. 

I feel my doors are closed as of now.

Thnx

Albatross_
Level 5

Thanx Marriane,

Let me take this to the server owners and management. 

Thnx