Linux client question

[JHeaton]

I have a linux box, running SUSE Linux Enterprise Server 10, but it's only 32-bit.  Looking at the OS Compatibility list, it only shows 64-bit OSes.  Does this mean I can't backup from my client?

[J_H_Is_gone · Accepted solution]

7.x no longer supports 32 bit unix servers.

but you can install 6.xx on your client and have a 7.x master/meida and it will backup.

You just cannot use any of the 7.x extras on that client.

[JHeaton]

Ok, so install the 6.xx client software on the box, and connect to my 7.1 master/media...

Anyone have an idea where I can get my hands on 6.xx client software?  We just recently purchased, at the 7.0 level.  Do we have rights to the older versions?

[J_H_Is_gone]

They will have to get you access via file connect to down load the 6.x version.

[JHeaton]

I've opened a support case with technical support for this issue.

I'm a little leery, as I spoke with Licensing first, and they told me that NBU 7.1 is not backwards compatible with 6.xx.  Hopefully, that's an incorrect statement, or at least there's a workaround...

[Marianne]

With all due respect - if you get through to a 1st-line support person, you cannot expect a lot of in-depth knowledge....

See 'NetBackup backward compatibility' on page 40 & 41  of NetBackup Release Notes  http://http:/www.symantec.com/docs/DOC3643

Please speak to your local reseller - they should be able to supply 6.5 software. If not, please see:

http://customercare.symantec.com/app/answers/detail/a_id/131/kw/Older%20version%20software%20needed/r_id/166

[JHeaton]

Believe me, I wasn't taking their word as gospel.  That's why I went ahead and opened the support ticket.  Thanks for your reply, and I've sent an e-mail to our Symantec sales rep for the older version.

[J_H_Is_gone]

just make sure that the verson and patch work for your OS version.