Lotus Notes Agent NBU 7.1.0.1 - Ubuntu 10.04 x64

[Yann_LP]

Hello, 

We juste move to NetBackup 7.1.0.1 these days and I can't finalize a install with :

-Ubuntu 10.04 LTS x64.

-Lotus Domino 8.52FP3 (Data are on an NFS Share on a Netapp filer). Domino is up and running....

-Netbackup Agent 7.1.0.1 (Media & Master are on Windows 2008 R2 x64)

Standard backup and restore  are ok, but when I try Lotus Notes Policy (after a lotus_config action)

Netbackup Job Reports

 27 août 2011 13:35:04 - Info bpbkar32 (pid=7511) Backup started
27 août 2011 13:35:04 - Error bpbrm (pid=4240) from client svrnotes.lp.local: ERR - Could not start nblnagent
27 août 2011 13:35:04 - Error bpbrm (pid=4240) from client svrnotes.lp.local: ERR - NetBackup for Lotus Notes failed to connect 

bpbKar log reports

 13:35:03.404 [7511] <2> bpbkar main: receive filelist:<ALL_LOTUS_DATABASES>
13:35:03.404 [7511] <2> bpbkar add_to_filelist: starting sizeof(filelistrec) <128>
13:35:03.404 [7511] <2> bpbkar main: receive filelist:<CONTINUE>
13:35:03.404 [7511] <4> bpbkar main: INF - Throttle duration required = 512 usec.
13:35:03.404 [7511] <4> NBLN_SetCurrentUser(): INF - <Enter> CurrentUser:root
13:35:03.404 [7511] <4> NBLN_Connect(): INF - <Enter> NotesIniPath:'/data/nfs_san01b/notesdata.nfs/notes.ini'
13:35:03.404 [7511] <4> NBLN_StartAgent(): INF - <Enter> Lotus Install Path: '/opt/ibm/lotus'
13:35:03.404 [7511] <4> NBLN_StartAgent(): INF - nblnagent debug log path: 'bpbkar'
13:35:03.404 [7511] <4> NBLN_StartAgent(): INF - Lotus ini path is : '/data/nfs_san01b/notesdata.nfs/notes.ini'
13:35:03.404 [7511] <16> NBLN_StartAgent(): ERR - pipe() failed.  Errno = 14: Mauvaise adresse <- (Bad Adress in french)
13:35:03.404 [7511] <0>  : ERR - Could not start nblnagent
13:35:03.404 [7511] <16> lotus_connect: ERR - NetBackup for Lotus Notes failed to connect
13:35:03.404 [7511] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 103: error occurred during initialization, check configuration file
13:35:03.404 [7511] <4> bpbkar Exit: INF - EXIT STATUS 103: error occurred during initialization, check configuration file
13:35:03.404 [7511] <2> bpbkar Exit: INF - Close of stdout complete
13:35:03.639 [7511] <2> bpbkar read_bpbrm_msg: INF - read from stdin INF - Server status = 103
13:35:03.639 [7511] <16> bpbkar Exit: ERR - read server exit status = 103: error occurred during initialization, check configuration file
13:35:03.640 [7511] <2> NBLN_Terminate(): INF - <Enter>
13:35:03.640 [7511] <2> NBLN_Terminate(): INF - <Exit> Freeing Lotus Context 

Nothing about that trouble in Symantec Troubleshooting guide nor knowledge base ?

Does anyone got an advice or a clue ?

Regards,

Yann.

[AAlmroth]

Well, http://www.symantec.com/business/support/index?page=content&id=TECH126904&key=15143 does not state Ubuntu as supported OS. The client compatibility does support 10.04LTS. So I guess the Lotus Notes part has not been implemented. Does the command nblnagent exist at all in /usr/openv sub folders?

/A

[Yann_LP]

An error is also found during vnetd startup 

10:57:36.251 [18332] <2> logparams: /usr/openv/netbackup/bin/vnetd -standalone

10:57:36.251 [18332] <2> vnet_pcache_init_table: ../../libvlibs/vnet_private.c.232: 0: starting cache size: 200 0x000000c8

10:57:36.251 [18332] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1514: 0: found in file cache name: NULL

10:57:36.251 [18332] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1515: 0: found in file cache service: vnetd

10:57:36.256 [18334] <2> setup_debug_log: switched debug log file for vnetd

10:57:36.256 [18334] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6639: 0: get_cache_item_path() failed: 26 0x0000001a

10:57:36.256 [18334] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1572: 0: found via getaddrinfo name: 127.0.0.1

10:57:36.256 [18334] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1574: 0: found via getaddrinfo service: NULL

10:57:36.257 [18334] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6639: 0: get_cache_item_path() failed: 26 0x0000001a

10:57:36.257 [18334] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1572: 0: found via getaddrinfo name: 172.16.1.21

10:57:36.257 [18334] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1574: 0: found via getaddrinfo service: NULL

10:57:36.257 [18334] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1370: 0: found in cache name: NULL

10:57:36.257 [18334] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1371: 0: found in cache service: vnetd

10:57:36.257 [18334] <2> daemon_startup_listeners: 4 listening for legacy service vnetd

10:57:36.296 [18334] <2> vnet_registerPBXServer: ../../libvlibs/vnet_pbx.c.120: pbxRegisterEx failed with error 101:Le réseau n'est pas accessible

10:57:36.296 [18334] <16> daemon_startup_listeners: registering service vnetd with pbx failed: 47

10:57:36.296 [18334] <2> daemon_startup_listeners: Continuing despite PBX registration error: 21

10:57:36.296 [18334] <2> daemon_resource_checker: last_brk = (nil), new_brk = 0x1d29000

10:57:36.296 [18334] <2> daemon_resource_checker: last max_fd = 0, new_fd = 7

10:57:36.336 [18334] <2> vnet_registerPBXServer: ../../libvlibs/vnet_pbx.c.120: pbxRegisterEx failed with error 101:Le réseau n'est pas accessible

10:57:36.336 [18334] <2> daemon_select_and_accept: vnet_registerPBXServer() failed: 47

and bcpd 

10:57:36.274 [18335] <2> logparams: /usr/openv/netbackup/bin/bpcd -standalone

10:57:36.278 [18337] <2> setup_debug_log: switched debug log file for bpcd

10:57:36.282 [18337] <2> vnet_pcache_init_table: ../../libvlibs/vnet_private.c.232: 0: starting cache size: 200 0x000000c8

10:57:36.282 [18337] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1514: 0: found in file cache name: 127.0.0.1

10:57:36.282 [18337] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1515: 0: found in file cache service: NULL

10:57:36.282 [18337] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1514: 0: found in file cache name: 172.16.1.21

10:57:36.282 [18337] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1515: 0: found in file cache service: NULL

10:57:36.282 [18337] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6646: 0: fopen() failed: 2 0x00000002

10:57:36.282 [18337] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6647: 0: fopen() failed: /usr/openv/var/host_cache/1ff/ffffffff+bpcd,1,1,0,1,0+.txt

10:57:36.283 [18337] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.874: 0: using service: bpcd

10:57:36.283 [18337] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.892: 0: using port: 13782 0x000035d6

10:57:36.283 [18337] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.896: 0: adjusted service name: 13782

10:57:36.283 [18337] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1572: 0: found via getaddrinfo name: NULL

10:57:36.283 [18337] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1574: 0: found via getaddrinfo service: bpcd

10:57:36.283 [18337] <2> daemon_startup_listeners: 4 listening for legacy service bpcd

10:57:36.291 [18337] <2> daemon_startup_listeners: listening for vnetd service bpcd

10:57:36.326 [18337] <2> vnet_registerPBXServer: ../../libvlibs/vnet_pbx.c.120: pbxRegisterEx failed with error 101:Le réseau n'est pas accessible

10:57:36.326 [18337] <16> daemon_startup_listeners: registering service bpcd with pbx failed: 47

10:57:36.326 [18337] <2> daemon_startup_listeners: Continuing despite PBX registration error: 21

10:57:36.326 [18337] <2> daemon_resource_checker: last_brk = (nil), new_brk = 0x1abc000

10:57:36.326 [18337] <2> daemon_resource_checker: last max_fd = 0, new_fd = 8

10:57:36.326 [18337] <16> resync_host_cache: bpclntcmd fork pid = 18339

10:57:36.366 [18337] <2> vnet_registerPBXServer: ../../libvlibs/vnet_pbx.c.120: pbxRegisterEx failed with error 101:Le réseau n'est pas accessible

10:57:36.366 [18337] <2> daemon_select_and_accept: vnet_registerPBXServer() failed: 47

10:58:36.425 [18337] <2> daemon_check_for_zombies: waited for 1 child processes including: 18339

10:58:36.466 [18337] <2> vnet_registerPBXServer: ../../libvlibs/vnet_pbx.c.120: pbxRegisterEx failed with error 101:Le réseau n'est pas accessible

10:58:36.466 [18337] <2> daemon_select_and_accept: vnet_registerPBXServer() failed: 47

Network configuration is normally fully operationnal (The server is reachable, no firewall nor iptables)

[Yann_LP]

I disabled ipv6 on the server, and now services bcpd and vnetd are correctly registred with pbx...

Next step, testing lotus notes agent without ipv6