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Lotus Notes Domino 9 backup failed on Netbackup 7.5.0.7

AkMaL
Level 2
Partner Accredited

Hi All,

There was an error when running a backup for Lotus Notes Domino 9 on platform AIX 7.1. Below are the error that occurred 
(Code status=103)

16:57:25.392 [23724268] <2> LN_stopClient(): INF - Stopping Client
16:57:25.392 [23724268] <4> NBLN_Connect(): INF - Path to Notes.ini='=/dominodata/notes.ini' passing to NotesInitExtended().
16:57:25.392 [23724268] <16> NBLN_Connect(): ERR - NotesInitExtended() Failed (ErrorCode: 0xFFFF)
16:57:25.392 [23724268] <16> lotus_connect: ERR - NetBackup for Lotus Notes failed to connect
16:57:25.392 [23724268] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 103: error occurred during initialization, check configuration file
16:57:25.392 [23724268] <4> bpbkar Exit: INF - EXIT STATUS 103: error occurred during initialization, check configuration file
16:57:30.600 [23724268] <16> bpbkar Exit: ERR - read server exit status = 103: error occurred during initialization, check configuration file

Environment:

Master Server: Windows 2003 SP2 x86
NBU Version: 7.5.0.7

Mail Server (Media Server & Client): AIX 7.1
NBU Version: 7.5.0.7
Lotus Notes Domino Version: 9 

Need solution to resolve this issue.

Attached are the bpbkar logfile for references.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I see in bpbkar log that the path to nblnagent is listed as: /opt/ibm/lotus/bin/nblnagent

The failure happens directly after this:

 ERR - NetBackup for Lotus Notes failed to connect

The path above does not seem to be the NBU agent.
It may be a good idea to run lotusnotes_config again.
(In /usr/openv/netbackup/bin)

View solution in original post

7 REPLIES 7

sri_vani
Level 6
Partner

16:57:25.392 [23724268] <16> NBLN_Connect(): ERR - NotesInitExtended() Failed (ErrorCode: 0xFFFF)
16:57:25.392 [23724268] <16> lotus_connect: ERR - NetBackup for Lotus Notes failed to connect
16:57:25.392 [23724268] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 103: error occurred during initialization, check configuration file
16:57:25.392 [23724268] <4> bpbkar Exit: INF - EXIT STATUS 103: error occurred during initialization, check configuration file
16:57:30.600 [23724268] <16> bpbkar Exit: ERR - read server exit status = 103: error occurred during initialization, check configuration file
16:57:30.600 [23724268] <2> NBLN_Terminate(): INF - <Enter>

 

Issue is related to  incorrect LOTUS_NOTES_PATH statement in the bp.conf file on the Lotus Notes for AIXclient.  

Did u verify it?

http://www.symantec.com/business/support/index?page=content&id=TECH143373

http://www.symantec.com/business/support/index?page=content&id=TECH143373

also i have attached the support info for lotus notes 9.0 hope ur environment meets it

AkMaL
Level 2
Partner Accredited

Hi Sri Vani,

Thank you for the reply. I am already verified the bp.conf setting and it is followed the actual setting. The environment is meets the support info with OS was AIX 7.1 and NBU version was 7.5.0.7 that upgraded from 7.1.0.3.

AkMaL
Level 2
Partner Accredited

Is there any solutions for this problem?

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I see in bpbkar log that the path to nblnagent is listed as: /opt/ibm/lotus/bin/nblnagent

The failure happens directly after this:

 ERR - NetBackup for Lotus Notes failed to connect

The path above does not seem to be the NBU agent.
It may be a good idea to run lotusnotes_config again.
(In /usr/openv/netbackup/bin)

AkMaL
Level 2
Partner Accredited

Hi Marianne

Thank you for the idea. Its proven. After I'm running that script and try do a backup, its seems running. I feel like flooded with relief. Thanks again.

sri_vani
Level 6
Partner

yessmiley

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Glad we could help!

Most NBU agents on Unix/Linux needs some kind of linking or config to point the Application/Database built-in backup utility to the NBU plug-in.

The manual for the DB Agent is your friend when configuring new installations:
NetBackup for Lotus Notes Administrator's Guide