06-30-2015 09:33 PM
We are seeing the ltid service in master server restarting automatically on daily basis and sometimes it won't start so someone has to start the service. We would like to know what could be the reason for getting restarted automatically and your suggestions will be much appreciated
Solved! Go to Solution.
07-11-2015 11:06 PM
06-30-2015 10:24 PM
07-01-2015 12:54 AM
Master server NBU version - 6.5.4
I have added a entry name called " VERBOSE" in vm.conf file. I will get back to you once the servoce has been restarted automatically.
07-01-2015 03:36 AM
You REALLY need to upgrade.
Microsoft has dropped support for W2000 many years ago and Symantec has dropped support for 6.5.x about 3 years ago.
Why use unsupported software to protect your companies most valuable assets - it's data?
07-11-2015 12:44 AM
My apologies, we have seen only Netbackup Enterprose Media manager is restarting automatically once in a week and backup are in hung state inturns we are rebooting master server once in a week.
@Marianne, Thanks for the suggestion. We would like to get to know the issue behind the backups are frequently move to hung state. If it is Enterprose Media manger service then shall i go ahead to create a filder nbemm under /debug directory please.
07-11-2015 12:59 AM
No, you enable the EMM log with :
vxlogcfg -a -p 51216 -o 111 -s DebugLevel=6 -s DiagnosticLevel=6
The '6' is the log level, 1 - lowest, 6 = highest. Can you vast amounts of diskspace if it's a busy system.
See my signiture for details about logs types and locations.
07-11-2015 02:55 AM
Thanks for the information,
is this the way to enable the logs for the issue - nbemm restart automatically please?
if so i will check the link you provided in the signature and get back here after it restarts automatically with logs information.
07-11-2015 07:28 AM
Well, what is restarting, ltid or nbemm ?
You mention nbemm in your last post, but ltid in the thread title ...
07-11-2015 08:33 AM
07-11-2015 08:39 PM
@mph999, we are seeing Netbackup Enterprise Media manager not Netbackup Device Manager. If i would like enable the logging for nbemm then what is the place to run the suggested command please?
@Marianne, i can see sometimes Anti virus - Mcafee is reading the files /installed path/Verias/Netbackup as well. Does it impact to any services or do we exclude all the Veritas content Mcafee? and we have enough disk space in installed drive also. kindly suggest me what needs to be done.
07-11-2015 11:06 PM
07-12-2015 12:24 AM
Thanks Marianne, the link is very useful to us. We will add all the process and exclude the mentioned path from Macfee. Hope this resolve the issue,