MSDP Problem

I have a problem with adding storage server.

when i add a MSDP storage server with FQDN (name.doamin.com), storage server name change to 

th way is: New Storage Server > Media Server Deduplication Pool > Media server (FQDN) > Warning that i select master server > storgae path: (ِDeduplication Disk) > !!! Name change to !!!

This server used as Target Domain, and can not add to Source Domain. The error is authentication failed(160) RDSM has encountered an STS error: updateStorageServerConfig

I recheck username & password several time.


C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -pn
expecting response from server panda.skc.com
Panda.skc.com *NULL* 50213

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -self
gethostname() returned: panda.skc.com
host panda.skc.com: Panda.skc.com at
aliases: Panda.skc.com
getfqdn(panda.skc.com) returned: Panda.skc.com

thank in advance

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2 Replies

Re: MSDP Problem

Hi @moel13,

Did you already check this TN ?

https://www.veritas.com/support/en_US/article.000020668 - RDSM has encountered an STS error: failed to update storage server configuration due to unsupported platform, invalid configuration or system error




Thiago Ribeiro


Re: MSDP Problem