06-12-2017 01:19 AM
I have a problem with adding storage server.
when i add a MSDP storage server with FQDN (name.doamin.com), storage server name change to 127.0.0.1
th way is: New Storage Server > Media Server Deduplication Pool > Media server (FQDN) > Warning that i select master server > storgae path: (ِDeduplication Disk) > !!! Name change to 127.0.0.1 !!!
This server used as Target Domain, and can not add to Source Domain. The error is authentication failed(160) RDSM has encountered an STS error: updateStorageServerConfig
I recheck username & password several time.
C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -pn
expecting response from server panda.skc.com
Panda.skc.com *NULL* 172.24.0.25 50213
C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -self
gethostname() returned: panda.skc.com
host panda.skc.com: Panda.skc.com at 172.24.0.25
aliases: Panda.skc.com 172.24.0.25
getfqdn(panda.skc.com) returned: Panda.skc.com
thank in advance
06-23-2017 10:28 AM
Hi @moel13,
Did you already check this TN ?
https://www.veritas.com/support/en_US/article.000020668 - RDSM has encountered an STS error: failed to update storage server configuration due to unsupported platform, invalid configuration or system error
Regards,
Thiago Ribeiro
06-23-2017 12:58 PM - edited 06-23-2017 12:59 PM