Master Server Installation.

[mansoor_sheik]

Hi All,

During installation I havent faced any issues.But,some of the services is not starting.

OS: RHEL 6.3

NB: 7.5

[root@server bin]# ./bpps -a
NB Processes
------------
root      7533     1  0 02:28 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root      7536     1  0 02:28 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root      7771     1  0 02:29 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root      7774     1  0 02:29 ?        00:00:00 /usr/openv/netbackup/bin/bpdbm
root      7785  7774  0 02:29 ?        00:00:02 /usr/openv/netbackup/bin/bpjobd
root      7806     1  0 02:29 ?        00:00:18 /usr/openv/netbackup/bin/nbrmms
root      7832     1  0 02:29 ?        00:00:00 /usr/openv/netbackup/bin/nbsl
root      7873     1  0 02:30 ?        00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root      7885     1  0 02:30 ?        00:00:01 /usr/openv/netbackup/bin/nbsvcmon

MM Processes
------------
root      7725     1  0 02:29 ?        00:00:12 /usr/openv/volmgr/bin/ltid
root      7731     1  0 02:29 ?        00:00:12 vmd

[mph999]

What does:

/usr/openv/db//bin/nbdb_ping show

If this shows data base is running, stop everything, set up EMM log

vxlogcfg -a -p 51216 -o 111 -s DebugLevel=6 -s DiagnosticLevel=6

Restart NBU and post up log

Is there a valid license on here as a matter of interest (I guess so as it's needed to install, but worth checking )

Many ways to investigate this, but hopefully the above will show something, if not, we look elsewhere.

M

[Marianne]

Please post your  installation log. Look for install_trace.####  in /usr/openv/tmp.

Copy it to install.txt and post as File attachment.

We need to see what happened during database creation.

Please also post bp.conf as well as output of 'bpclntcmd -self'.

[mansoor_sheik]

Hi mph999

[root@CDCUBKPSVR bin]# /usr/openv/db//bin/nbdb_ping show
Database [NBDB] is not available.

Hi marianne,

Attached the trace files.Removed the License info alone.

[mph999]

Anything in here :

/usr/openv/netbackup/logs/nbdb

[Marianne]

Hopefully Martin can look at nbdb log and tell us what went wrong...

What I do see is failed attempts at 'getaddrinfo'.

Does the master server have /etc/hosts entry for itself?

It needs the following 2 entries:

127.0.0.1       localhost

<IP address>    CDCUBKPSVR

[mansoor_sheik]

Hi martin,

the log present in the path is update in previous post as log080213.txt file.

Hi Marianne,

Server is not having own entry in /etc/hosts file

[root@CDCUBKPSVR ~]# cat /etc/hosts
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
 

[Marianne · Accepted solution]

Server is not having own entry in /etc/hosts file

Please add entries as per my example above. This is a basic requirement.

After adding these hosts entries, run /usr/openv/netbackup/bin/install_bp to go though database creation again.

[mph999]

Yes, sorry, I missed that - I will take a look.

[mansoor_sheik]

Hi Marianne,

It worked. Thanks for your support.

[Marianne]

Great stuff! 

Seems this requirement is not well documented... 
(I have seen a TN, but not listed as requirement in Installation Guide.)

[mansoor_sheik]

Hi,

Yes.

I thought since localhost entry is present. No need to make self entry.

Good Learning.Hence forth i ensure the self entry in /etc/hosts is made before installation.