07-02-2015 07:29 PM
Hi
I have a problem in my environment, where the Kernel from S.O is finishing bpbkar process. I contacted S.O Team and they told me that kernel is finishing the bpbkar because of high cpu utilization.
Recently I did the upgrade from NBU version 7.6.1.1 to 7.6.1.2. My environment is totaly for Vmware backups, almost one hundred VMs, and these runs on weekends.
When the backup windows starts, some backups completes with success, but most of backups fail, after the crash of bpbkar process. I checked and the netbackup process are not scanning by antivirus
My Environment is:
Master Server Type: Vmware
Windows Server 2008 R2 Enterprise SP1
Processor 4 processors 16 cores
Memory 32GB
NBU Version 7.6.1.2
Faulting application name: bpbkar32.exe, version: 7.601.215.522, time stamp: 0x555fa395
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0x80000003
Fault offset: 0x0000000000033ca2
Faulting process id: 0x1b48
Faulting application start time: 0x01d0b1ffee496440
Faulting application path: D:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: e2989e8c-1df4-11e5-86b6-005056a410ea
Attached some logs, above follow message from event viewer. Can you help me?
Thanks
07-07-2015 03:25 AM
Duplicate post.
See Master server overloade, memory full because of bpbkar process