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Media Server Issue

Ladoo
Level 2

Hi All,

 

My setup 6.5.5 Master/Media - Solaris 10.

 

In my environment under one media server all drives are going to AVR mode, I'am unable to bring it back using FORCE_RESTORE_MEDIASERVER.

No changes after has been done on the setup. If is there any another process Please give me resolvation.

 

 

Thanx!!!!!!

1 ACCEPTED SOLUTION

Accepted Solutions

Andy_Welburn
Level 6

Troubleshooting for when Robotic Drives are going into AVR mode, and backups are halting with a pending mount request.
http://www.symantec.com/business/support/index?page=content&id=TECH9116

Any system error logs or job details that you could share that may provide further info?

Have you tried stopping & starting services on the media server or re-booting the media server?

View solution in original post

2 REPLIES 2

Andy_Welburn
Level 6

Troubleshooting for when Robotic Drives are going into AVR mode, and backups are halting with a pending mount request.
http://www.symantec.com/business/support/index?page=content&id=TECH9116

Any system error logs or job details that you could share that may provide further info?

Have you tried stopping & starting services on the media server or re-booting the media server?

Marianne
Level 6
Partner    VIP    Accredited Certified

More info about your environment please?

Is robot control on this media server on another media server? If another media server - verify PBX comms between this media server and robot control host.

Please add VERBOSE entry to /usr/openv/volmgr/vm.conf and restart NBU on this media server.

Media Manager messages will be logged in /var/adm/messages.

 

Please post output of 'bpps -x' on this media server.

 

PS: FORCE_RESTORE_MEDIASERVER is not related to drive status...