Dear all,
I have 2 Media Server which attached to the IBM TS3200 Tape Library through SAN, recently we replace the tape library enclosure with the same tape drive installed.
After replcement, the service "Netbackup Device Manager" on media server start for a while and stop, we have performed below and still cannot get it fix.
1. install updated driver for Tape Library and Drive
2. Remove all drive from Windows OS and Netbackup Console, then reconfigure again to add back the drive.
From the daemon "itid" debug log, it only shown "ermLtid: Shutting down ltid, ToAnswer = no" and no more hints for the problem.
16:41:34.590 [2748.1732] <4> SetRobotStatuses: ...checking for UP libraries
16:41:34.605 [5236.5536] <4> avrd: INITIATING
16:41:34.621 [5236.5536] <4> RedirectNBLoggerToLegacyLog: Setting up redirection of VxUL messages to legacy log
16:41:34.636 [5236.5536] <4> RedirectNBLoggerToLegacyLog: Verbosity from VxUL configuration: 1
16:41:34.636 [5236.5536] <4> RedirectNBLoggerToLegacyLog: logmsg verbosity set: 1
16:41:34.652 [5236.5536] <2> Orb::init: Enabling ORBNativeCharCodeSet UTF-8(Orb.cpp:708)
16:41:34.652 [5236.5536] <2> Orb::init: initializing ORB EMMlib_Orb with: avrd -ORBSvcConfDirective "-ORBDottedDecimalAddresses 0" -ORBSvcConfDirective "static Resource_Factory '-ORBNativeCharCodeSet UTF-8'" -ORBSvcConfDirective "static VxSSIOP_Factory '-enable_keepalive -session_id_string_only NBUSSLSessionIDStr -qop NoProtection -eat_home_dir D:\PROGRA~1\Veritas\NETBAC~1\sec\at -eat_data_dir D:\PROGRA~1\Veritas\NETBAC~1\var\vxss\at'" -ORBSvcConfDirective "static EndpointSelectorFactory ''" -ORBSvcConfDirective "static Resource_Factory '-ORBProtocolFactory VxSSIOP_Factory'" -ORBSvcConfDirective "static Resource_Factory '-ORBProtocolFactory IIOP_Factory'" -ORBDefaultInitRef '' -ORBSvcConfDirective "static PBXIOP_Evaluator_Factory '-orb EMMlib_Orb'" -ORBSvcConfDirective "static Resource_Factory '-ORBConnectionCacheMax 1024 '" -ORBSvcConf nul -ORBSvcConfDirective "static Server_Strategy_Factory '-ORBMaxRecvGIOPPayloadSize 268435456'"(Orb.cpp:920)
16:41:34.668 [5236.5536] <2> Orb::init: caching EndpointSelectorFactory(Orb.cpp:935)
16:41:34.668 [5236.5536] <2> Orb::setOrbConnectTimeout: timeout seconds: 60(Orb.cpp:1567)
16:41:34.668 [5236.5536] <2> Orb::setOrbRequestTimeout: timeout seconds: 1800(Orb.cpp:1576)
16:41:35.650 [2748.1732] <4> LtidProcCmd: Pid=5236, Data.Pid=5236, Type=225, Param1=0, Param2=0, LongParam=5236
16:41:35.650 [2748.1732] <4> LtidProcCmd: Pid=2472, Data.Pid=2472, Type=50, Param1=2, Param2=8, LongParam=0
16:41:35.650 [2748.1732] <16> emmlib_SetRobotStatus: (0) Path < {5,0,2,1} >
16:41:35.650 [2748.1732] <16> emmlib_SetRobotStatus: (0) Host < mediawc03 >, RobNum < 0 >, RobotStatus < 0 >
16:41:35.650 [2748.1732] <16> emmlib_SetRobotStatus: (0) NdmpHost < >
16:41:39.722 [2748.1732] <4> LtidProcCmd: Pid=2472, Data.Pid=2472, Type=50, Param1=1, Param2=8, LongParam=0
16:41:39.722 [2748.1732] <16> emmlib_SetRobotStatus: (0) Path < {5,0,2,1} >
16:41:39.722 [2748.1732] <16> emmlib_SetRobotStatus: (0) Host < mediawc03 >, RobNum < 0 >, RobotStatus < 1 >
16:41:39.722 [2748.1732] <16> emmlib_SetRobotStatus: (0) NdmpHost < >
16:41:39.722 [2748.1732] <16> RobotConnect: Updated robot
16:41:39.925 [2748.1732] <2> RobotConnect: Received Type=2 message from TLD(0), RobotConnect continuing
16:41:39.925 [2748.1732] <4> LtidProcCmd: Informing RB to unload drives
16:41:40.814 [5236.5536] <4> ProcessAllDrivePaths: scsi_release_device "\\.\Tape0"
16:41:40.861 [5236.5536] <4> ProcessAllDrivePaths: scsi_release_device "\\.\Tape1"
16:41:40.939 [2748.1732] <6> WriteEntry: Updating drive IBM.ULT3580-HH6.001 at path {5,0,2,0} on attach host
16:41:40.954 [2748.1732] <6> WriteEntry: Updating drive IBM.ULT3580-HH6.000 at path {6,0,2,0} on attach host
16:50:00.888 [2748.1732] <16> TermLtid: Shutting down ltid, ToAnswer = no
16:50:00.966 [2748.1732] <16> TermLtid: Shutting down avrd...
16:50:00.966 [2748.1732] <16> TermLtid: Shutting down robotic daemons...
16:50:01.980 [2748.1732] <16> TermLtid: Shutting down robot control daemons...
Regards,
Jason
