Media server is not getting installed on solaris LDOM

[H_Sharma]

Hello Experts,

We are unable to install netbackup media server below is the error.

We are installing NBU Media server on Solaris LDOM.

Processing package instance <SYMCnetbp> from </var/tmp/NetBackup_7.6.0.1/solaris/anb/SYMCnetbp.pkg>

NetBackup and Media Manager(sparc) 7.6.0.1
Copyright 1993 - 2013 Symantec Corporation, All Rights Reserved.

                Your /usr/openv link must be to a physical
                directory named openv.

pkgadd: ERROR: request script did not complete successfully

Installation of <SYMCnetbp> failed.
No changes were made to the system.

ERROR:   Failed to install SYMCnetbp on 
         Cannot complete the install.
         Aborting...

[Marianne · Accepted solution]

Your /usr/openv link must be to a physical
                directory named openv.

Have you gone through the TN that describes NBU media server install in Solaris virtual environment?

http://www.symantec.com/docs/TECH162994 

[revarooo]

run

ls -l /usr/openv

then run ls -ld on the pointer location

[H_Sharma · Accepted solution]

Hi All,

Thanks for all your support.

Symantec TSE did the troubleshooting and it worked.

Followed TECH65627 and manually created /opt/openv

[Marianne]

The same steps can be found in http://www.symantec.com/docs/TECH162994 that I posted shortly after your opening post.