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Missing Device Pools from NBU Admin Console

ken_bessler
Level 3
Partner Accredited Certified

I cannot see "Disk Pools" in the netbackup administration console. I was able to create the disk pool, but now I don't have the option to view.

3 REPLIES 3

Andy_Welburn
Level 6

NetBackup versions? Platforms?

Java or Windows Admin Console?

Any error messages?

NetBackup Access Control configured?

Any other info that I might've missed!

The above may give us enough to at least point you in the right direction....

ken_bessler
Level 3
Partner Accredited Certified

Oops... sorry. The Master/Media server(s) are running NBU 7.0.1. The Windows Admin Console does not display "disk pools" under devices. I currently have a disk pool created and I am able to run backups successfully, however, I cannot see the disk pool from the AC. NetBackup Access Control is NOT configured. There are no error messages (that I know of, what logs should I look in?).

 

Thanks for you help!

Andy_Welburn
Level 6

Not sure if it could be related to the following:

BUG REPORT: Licensed features (such as Vault and BMR Management) are not available in the Windows Admin console after upgrade to 7.0.1, or options that are *not* licensed are appearing unnecessarily.
http://www.symantec.com/business/support/index?page=content&id=TECH137370

- what type of disk pools?