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My SharePoint Backup Getting failed error code 71

Hello All,

My Sharepoint Backup getting failed with error code

None of the files in the file list exist (71)

Master Server : Netbackup.domain.com

OS- Windows 2008 r2 Enterprise 64 bits

NBU Version : 7.6.1.1

Media Server : NBMedia.domain.com

OS- Windows 2008 r2 Enterprise 64 bits

NBU Version : 7.6.1.1

Client Server:- spweb2.domain.com

OS- Windows 2008 r2 Enterprise 64 bits

NBU Version : 7.6.1.1

please find the attachment of job details and policy configuration details

3 Replies

Re: My SharePoint Backup Getting failed error code 71

@mrauf 

Before we download any attachments, can you please give us more info?

Is this a new config that has never worked before?

If it has worked before, what have you checked to find out 'what has changed'?

You forgot to tell us which Sharepoint version - have you checked compatibility with EOSL NBU software?

Please go through each step in this TN to check and confirm correct setup: 
https://www.veritas.com/support/en_US/article.100004163

Re: My SharePoint Backup Getting failed error code 71

@Marianne 

it's old policy which is working fine before but from few days backup getting failed which as i mention before post. actually we have 2 sharepoint policy whcih is same configuration and as i selected backup selection Microsoft SharePoint Resources:\, but one policy is working fine but other one is getting failed.

Client Server Name: spweb2.domain.com

os :- Windsown 2008 r2 enterprise 64 bits

NBU:- 7.6.

Sharepoint Version: 2010

 

 

Re: My SharePoint Backup Getting failed error code 71

@mrauf 

You need to speak to the Sharepoint admin - something has changed on the server where the backup is failing. 
Maybe permissions, or a Service Logon.

Please see this TN:  https://www.veritas.com/support/en_US/article.100031150