cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

My SharePoint Backup Getting failed error code 71

Hello All,

My Sharepoint Backup getting failed with error code

None of the files in the file list exist (71)

Master Server : Netbackup.domain.com

OS- Windows 2008 r2 Enterprise 64 bits

NBU Version : 7.6.1.1

Media Server : NBMedia.domain.com

OS- Windows 2008 r2 Enterprise 64 bits

NBU Version : 7.6.1.1

Client Server:- spweb2.domain.com

OS- Windows 2008 r2 Enterprise 64 bits

NBU Version : 7.6.1.1

please find the attachment of job details and policy configuration details

3 Replies
Highlighted

Re: My SharePoint Backup Getting failed error code 71

@mrauf 

Before we download any attachments, can you please give us more info?

Is this a new config that has never worked before?

If it has worked before, what have you checked to find out 'what has changed'?

You forgot to tell us which Sharepoint version - have you checked compatibility with EOSL NBU software?

Please go through each step in this TN to check and confirm correct setup: 
https://www.veritas.com/support/en_US/article.100004163

Highlighted

Re: My SharePoint Backup Getting failed error code 71

@Marianne 

it's old policy which is working fine before but from few days backup getting failed which as i mention before post. actually we have 2 sharepoint policy whcih is same configuration and as i selected backup selection Microsoft SharePoint Resources:\, but one policy is working fine but other one is getting failed.

Client Server Name: spweb2.domain.com

os :- Windsown 2008 r2 enterprise 64 bits

NBU:- 7.6.

Sharepoint Version: 2010

 

 

Highlighted

Re: My SharePoint Backup Getting failed error code 71

@mrauf 

You need to speak to the Sharepoint admin - something has changed on the server where the backup is failing. 
Maybe permissions, or a Service Logon.

Please see this TN:  https://www.veritas.com/support/en_US/article.100031150