NB Client 7.0 Solaris10 Oracle11 // Oracle unavailable in Backup Files tab

[digicelfwi]

Hi netbackup addicts !

I have a tinny problem (no big deal), but I'd like to have your opinion on this :

(Master NB7 Windows server 2003 / Media NB7 Windows server 2008R2 / Client NB7 Solaris10 with oracle11)

System or data backups are ok on this server.

When I try to generate a template in the java client administration window, I choose Oracle in Backup Files Tab  I have an error message "ERR - Unable to connect to Error Code = 0 (Status 25)".(image in attachment)

I suppose that it is a socket error, but connectivity seems ok :

MASTER:

D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn client
host client: client at 172.24.17.65 (0x411118ac)
aliases:

D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -ip 172.24.17.65
checkhaddr: host   : client: client at 172.24.17.65 (0x411118ac)
checkhaddr: aliases:

MEDIA:

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn client
host client: client at 172.24.17.65 (0x411118ac)
aliases:

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -ip 172.24.17.65
checkhaddr: host   : client: client at 172.24.17.65 (0x411118ac)
checkhaddr: aliases:

CLIENT:

bash-3.00$ /usr/openv/netbackup/bin/bpclntcmd -ip 172.24.27.245
checkhaddr: host   : master: master at 172.24.27.245 (0xac181bf5)
checkhaddr: aliases:
bash-3.00$ /usr/openv/netbackup/bin/bpclntcmd -hn master
host master: master at 172.24.27.245 (0xac181bf5)
aliases:
bash-3.00$ /usr/openv/netbackup/bin/bpclntcmd -hn media
host media: media at 172.24.8.196 (0xac1808c4)
aliases:
bash-3.00$ /usr/openv/netbackup/bin/bpclntcmd -ip 172.24.8.196
checkhaddr: host   : media: media at 172.24.8.196 (0xac1808c4)
checkhaddr: aliases:

The 13724 port respond on telnet between all servers.

Despite this error, I could successfully create the template by doing "Actions > Administer templates > edit another template"  and save it with another name (without rman recovery catalog for the moment).

As I choose to Run this new template, the backup ending in successfull status.

Do you think this is an Firewall problem and do you have an idea of the port to check ?

Thanks.

Jules.

[Marianne]

Have another look at the top section of BAR GUI:

You are trying connect to a master server that seems to correspond wit your client name...

You have the master server name in the Source and destination client field.

[Marianne]

One more thing - you need to logon to the client to create the template.

Extract from NBU for Oracle Guide:

To start the NetBackup Backup, Archive, and Restore interface
1 Use operating system methods to log into the client upon which NetBackup for Oracle is installed.
2 Make sure that the Oracle database is in the mount or open state.
3 Run the following command:
/usr/openv/java/jbpSA &
4 Provide the information that the logon dialog box requests.
On UNIX systems, how you log onto NetBackup depends on how your Oracle authentication is configured:
■ OS authentication for Oracle:
Logon to NetBackup as an Oracle DBA UNIX account that includes sysdbaprivileges.
■ Oracle authentication by password file:
Log on to NetBackup using any UNIX account, including root. You need to provide additional Oracle logon information later in the backup process.
For the host name, type the name of the client upon which the Oracle database and NetBackup for Oracle reside. Type your user name and password in the other fields. You can log on as a regular user.

[digicelfwi]

Hi Marianne,

In fact, digimqback02 is the name of my master server and dcpmaster is the name of my client (I understand that can sound strange :-D)

[digicelfwi · Accepted solution]

Thanks for your post Marianne.

I used the Oracle guide and all those steps have already be done

I finally resolved my problem by creating a shell script on my client ( /usr/openv/netbackup/bin/bpdbsbora -export -g <script_file_name> -t <template_name>  -S <master server>)

Thanks anyway.

[Sudhir_Amin]

When you install Oracle, the last step is to run "root.sh". One of the things that

this script does is to create oratab. It would be good to check to see if "root.sh"
(in $ORACLE_HOME) had been executed, because besides creating oratab it also
sets a number of file permissions correctly

There is no harm in manually creating the oratab file.

***this is how it should look *******

SID:/u01/oracle/db_1/bin:Y|N

$ORACLE_SID:$ORACLE_HOME:Y|N

******************************