NB_dbsrv daemon is not able to active

[NBU_13]

Hi,

Iam not able to make NB_dbsrv daemon  active, i tried through Netbackup GUI and also through command mode, but iam not able to make NB_dbsrv daemon is UP, it is seems to be corrupted..
How can i troubleshoot this issue in Symantec Netbackup 6.5 version

Can anyone give solution for the same

Thanks in advance..

[Srikanth_Gubbal]

can u please post much details; i have seen similar kind of issue in windows

[scorpy_582]

- /usr/openv/db/bin/nbdb_ping
- /usr/openv/db/bin/nbdb_start_server to see if it starts.

Conf files to check:
/usr/openv/var/global/server.conf
/usr/openv/var/global/databases.conf
/usr/openv/db/data/vxdbms.conf

Check /usr/openv/db/log/server.log

[Shyam_Prasad]

Hi,

I'm also facig the same problem..

i haved checked the status of NBDB.
i'm not able to ping the NetBackup DataBase.
when i execute the below command...i'm getting the error message like

root@xyz # ./nbdb_ping
*** Assertion Failure***
an_inter_proc_sema:: Initialize: failed to create shared memory
File 'utils/etc/iprocsem.c' at line #73
Aborting Execution...

Abort (Core dumped)

when i used to start the server,

root@xyz # ./nbdbms_start_server
Abort - Core dumped
Start ASA server Failed! error code: 134
.
.

.

Aborting Execution...
Adaptive server Anywhere start server in background utility version 9.0.2.3480
Abort - Core dumped

Could, anyone please let me know How do I fix this?

Thanks,
Jaya

[CRZ]

Jaya,

Your disk may be full of logs.  When /opt is at 100% you can get errors like the ones you've pasted.

Jaya and Zidane (and everybody else),

You need to at least give us your O/S and NetBackup version - help us help you!  ;)

[NBU_13]

Hi,

Backup job was failed with EC219. So i check drives and daemons, while i try to bpps -a command

in the media manager processs is showing this below logs :

root 8462 2921 0 22:31:47 ? 0:01 rdevmi -sockfd 6 -r
root 17267 2921 0 Apr 19 ? 0:07 rdevmi -sockfd 6 -r

can you please tell , what is this logs ?

Thanks in Advance...

[scorpy_582]

This should answer your question:

http://support.veritas.com/docs/268008

[Shyam_Prasad]

Hi CRZ,

Thanks for your reply..

I have checked the disk status on my backup server and my /opt partition is of 300GB.
the available space in /opt is 245GB.

Still i'm not able to make that NB_dbsrv up... and nbrb and nbemm are also down?
when i tried to make them up it is give a message saying that NetBackup will not run without NB_dbsrv.
Master server OS is Solaris 10 with latest patch and NBU Version is 6.5.. 

how to proceed further?

Thanks,
Shyam

[Srikanth_Gubbal]

give me the output of bpps -x

[Shyam_Prasad]

Hi Srikanth,

pls find the details...

root@xyz # ./bpps -x
NB Processes
------------
root 7789 1 0 21:59:45 ? 0:01 /usr/openv/netbackup/bin/nbsvcmon
root 8920 1 0 23:04:47 ? 0:01 /usr/openv/netbackup/bin/admincmd/bpstsinfo -UPDATE
root 7771 7753 0 21:59:44 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem
root 7780 1 0 21:59:45 ? 0:00 /usr/openv/netbackup/bin/nbsl
root 7757 7753 0 21:59:43 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem_email
root 7770 1 0 21:59:44 ? 0:03 /usr/openv/netbackup/bin/nbrmms
root 7766 7753 0 21:59:44 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem_catbackup
root 7767 7766 0 21:59:44 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_catbackup
root 7759 7753 0 21:59:43 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem_cleanup
root 7708 1 0 21:59:39 ? 0:01 /usr/openv/netbackup/bin/nbevtmgr
root 7758 7757 0 21:59:43 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_email
root 9002 1 0 23:09:47 ? 0:00 /usr/openv/netbackup/bin/admincmd/bpstsinfo -UPDATE
root 7748 1 0 21:59:42 ? 0:08 /usr/openv/netbackup/bin/nbjm
root 7772 7771 0 21:59:44 ? 0:03 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 7753 1 0 21:59:43 ? 0:01 /usr/openv/netbackup/bin/nbpem
root 7760 7759 0 21:59:43 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup
root 7738 1 0 21:59:42 ? 0:00 /usr/openv/netbackup/bin/bpcompatd
root 7730 1 0 21:59:41 ? 0:02 /usr/openv/netbackup/bin/bprd
root 7762 1 0 21:59:43 ? 0:02 /usr/openv/netbackup/bin/nbstserv
root 7743 1 0 21:59:42 ? 0:00 /usr/openv/netbackup/bin/bpdbm
root 7744 7743 0 21:59:42 ? 0:00 /usr/openv/netbackup/bin/bpjobd


MM Processes
------------
root 7777 1 0 21:59:44 ? 0:00 vmd
root 7722 1 0 21:59:41 ? 0:05 /usr/openv/volmgr/bin/ltid


Shared Symantec Processes
-------------------------
root 583 1 0 Apr 17 ? 26:11 /opt/VRTSpbx/bin/pbx_exchange

Thanks,
Jaya

[Srikanth_Gubbal]

/usr/openv/db/bin/NB_dbsrv
if you get an output like this,

ld.so.1: dbsrv9: fatal: libdbserv9_r.so: open failed: No such file or
directory

if you see this, then take a copy of existing file and replace this file from Netbackup dump, and try excuting the command again.

[Shyam_Prasad]

Hi Srikanth,

Her it goes...

root@xyz # /usr/openv/db/bin/NB_dbsrv
ld.so.1: NB_dbsrv: fatal: libdbserv9_r.so: open failed: No such file or directory
Killed

Can you pls let help me out how can i proceed further on this..

Thanks,
Jaya

[Srikanth_Gubbal]

i strongly suggest you to log a call with support and get it rectified, they will replace these service files, or recover your database from hot catalog backup.

http://seer.support.veritas.com/docs/284299.htm

[Shyam_Prasad]

Hi Srikanth,

As per the above comment,

you have sugeested me that to replace the file from NetBackup Dump.
i'm getting exactly how to proceed..could you pls brief me that.

Thanks,
Jaya

[Srikanth_Gubbal]

small mistake in the trail of recovery will spoil your setup, request you to log a call.

[rj_nbu]

Hi Jaya,

2 things here:

a) need to fix env variables for the NBDB ( vxdbms_env.sh)
b) transaction log for the nbdb is corrupt, need to recreate that.

This is not what you would be able to do. Log a case with support. Do you have a recent catalog backup ?

-Rajeev

[Shyam_Prasad]

Thanks for you suggestions... Srikanth n rajeev.

Yeah..i have my recent catalog backup.

Thanks,
Jaya

[Amit_Karia]

seems your file system is corrupted.. run fsck on file system and see if you get any errors

[Shyam_Prasad]

Hi All,

can anyone,please confirm me whether which has been corrupted File system or Database...!!

Thanks,
Jaya