02-13-2018 07:02 PM
Hi, people.
We work with Netbackup 7.7.3 in Windows Server2012 R2.
The service Netbackup Relational Database Manager is not working, and in the server.log we can see:
Line 7876: I. 02/13 23:24:44. Transaction log: NBDB.log...
Line 7878: E. 02/13 23:24:45. Error: Database cannot be started -- NBDB.log is an invalid transaction log
Line 7880: E. 02/13 23:24:45. Database cannot be started -- NBDB.log is an invalid transaction log
Anyone can help me?
Very thanks.
Solved! Go to Solution.
02-14-2018 04:52 PM
Marianne, the problem was not only the log file corrupted. With the support help, the first activity was following this article:
How To: Rebuild Enterprise Media Manager (EMM) transaction log for Windows
Article ID:100021566
But we had to recover the database from the last successful backup, following the Ntebackup 77 Troubleshooting Guide. page 181, second option:
Now the Netbackup is running OK, and the Veritas Support Engineer is trying to find out why the database became corrupted.
Obs. (Sorry by my English...)
Very thanks.
02-13-2018 08:14 PM
02-14-2018 06:09 AM
Thanks, Marianne.
At this moment I´m at the telephone with the Veritas Suport Team.
When finished, I´ll post the results...
Very thanks...
02-14-2018 04:52 PM
Marianne, the problem was not only the log file corrupted. With the support help, the first activity was following this article:
How To: Rebuild Enterprise Media Manager (EMM) transaction log for Windows
Article ID:100021566
But we had to recover the database from the last successful backup, following the Ntebackup 77 Troubleshooting Guide. page 181, second option:
Now the Netbackup is running OK, and the Veritas Support Engineer is trying to find out why the database became corrupted.
Obs. (Sorry by my English...)
Very thanks.