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NBEMM is not responsing and all media serves and storage is down

Our backup server is down from last 4 days as our al media servers Storage device and PTL ,VTL is showing down and none of backup is running . When we run ./nbemmcmd -listhost >>> this cammand is not responding  no output 

 

[root@HQNBUM01 admincmd]# ./nbemmcmd -listhost
NBEMMCMD, Version: 8.1.2

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Re: NBEMM is not responsing and all media serves and storage is down

did you check if all netbackup processing are running state? since it hung for 4 days i would start recycling the netbackup services on Master and media servers to see if the helps to resolve the issue. 

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Re: NBEMM is not responsing and all media serves and storage is down

How to verify the required NetBackup 7.x and 8.x daemons / services are up and running on a master server

See : https://www.veritas.com/support/en_US/article.100002166