NBU 6.5.3 and GPT.

[JDK76]

Dear All,

we have a lun larger then 2TB and want to use  NBU to backup this lun.

We have a master server running on windows 2003 the versio of NBU =  6.5.4

The client is a windows 2008 machine with NBU 6.5.3.1

the policy type = MS-Windows-NT

The client properties can be openend from the master, but when a backup is attempted it ends with status code 13 = file read failed.

thanks in advance!

[Marianne]

Please post contents of Details tab for this job.

Also ensure bpbkar log exists on this client. Post log as attachment after failure.

[JDK76]

Dear All,

I hereby post the details of the job perfromed.

27/03/2011 23:00:43 - requesting resource nlchos02-hcart3-robot-tld-0
27/03/2011 23:00:43 - requesting resource nlchos02.NBU_CLIENT.MAXJOBS.****.**.***.***

27/03/2011 23:00:43 - requesting resource nlchos02.NBU_POLICY.MAXJOBS.****.**.***.***

27/03/2011 23:00:45 - granted resource nlchos02.NBU_CLIENT.MAXJOBS.****.**.***.***
27/03/2011 23:00:45 - granted resource nlchos02.NBU_POLICY.MAXJOBS.****.**.***.***
27/03/2011 23:00:45 - granted resource LG9281
27/03/2011 23:00:45 - granted resource HP.ULTRIUM3-SCSI.014
27/03/2011 23:00:45 - granted resource nlchos02-hcart3-robot-tld-0
27/03/2011 23:00:46 - estimated 0 kbytes needed
27/03/2011 23:00:46 - begin Parent Job
27/03/2011 23:00:46 - begin Snapshot, Start Notify Script
27/03/2011 23:00:46 - started process RUNCMD (2652)
27/03/2011 23:00:46 - ended process 0 (2652)
Status 0
27/03/2011 23:00:46 - end Snapshot, Start Notify Script; elapsed time: 00:00:00
27/03/2011 23:00:46 - begin Snapshot, Step By Condition
Status 0
27/03/2011 23:00:46 - end Snapshot, Step By Condition; elapsed time: 00:00:00
27/03/2011 23:00:46 - begin Snapshot, Stream Discovery
Status 0
27/03/2011 23:00:46 - end Snapshot, Stream Discovery; elapsed time: 00:00:00
27/03/2011 23:00:46 - begin Snapshot, Read File List
Status 0
27/03/2011 23:00:46 - end Snapshot, Read File List; elapsed time: 00:00:00
27/03/2011 23:00:46 - begin Snapshot, Create Snapshot
27/03/2011 23:00:46 - started process bpbrm (11080)
27/03/2011 23:00:51 - begin Create Snapshot
27/03/2011 23:00:55 - end writing
Status 13
27/03/2011 23:00:55 - end Create Snapshot; elapsed time: 00:00:04
27/03/2011 23:00:55 - begin Snapshot, Stop On Error
Status 0
27/03/2011 23:00:55 - end Snapshot, Stop On Error; elapsed time: 00:00:00
27/03/2011 23:00:55 - begin Snapshot, Delete Snapshot On Exit
Status 0
27/03/2011 23:00:55 - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:00
27/03/2011 23:00:55 - begin Snapshot, End Notify Script
27/03/2011 23:00:55 - started process RUNCMD (10556)
27/03/2011 23:00:55 - ended process 0 (10556)
Status 0
27/03/2011 23:00:55 - end Snapshot, End Notify Script; elapsed time: 00:00:00
Status 13
27/03/2011 23:00:55 - end Snapshot, Create Snapshot; elapsed time: 00:00:09
file read failed(13)

the bpbkar does exist on the client but no log is generated ( folder is empty)

thanks again!

[Marianne · Accepted solution]

As far as I can see, GPT is supported as from 6.5.2a, except for BMR option.

Snapshot creation failed, therefore bpbkar was not initiated.

In Master server Host Properties Select Master -> Client Attributes.

see if this client name exists in the client list. If not, VSP will be used for snapshot.

If Client name appears in the list, select client and check WOF option -  select VSS. If snapshot creation still fails, try to disable WOF for this client.

To troubleshoot snapshot issues, you need bpfis log on client.

Also confirm that master can connect successfully to client. From cmd:

<install-path>\veritas\netbackup\bin\admincmd\bptestbpcd -client <client-name>