We have a NBU 7.7.2 standup on Windows 2012 R2 and we are having an issue being able to browse vCenter using our given credentials. When we go to browse to add VMs to the policy, we only get the vCenter named return but are not able to navigate past that point. We've tested using credentials that do work at other sites (where we are using NBU 18.104.22.168) and those same credentials work and we can browse / select VMs with no problem in this 772 standup.
Using credentials that work in NBU:
14:13:05.076 [9144.6948] <2> virtlogcallback: vmwareLogger: Pool OwnerMorType = ClusterComputeResource
14:13:05.076 [9144.6948] <2> virtlogcallback: vmwareLogger: GetObjDetails: Completed OK
14:13:05.076 [9144.6948] <2> get_VM_names_VMware: get_vSphere_VMs returned 0
14:13:05.076 [9144.6948] <2> get_VM_names_VMware: get_vSphere_VMs succeeded
Using Credentials that do not work in NBU:
14:07:16.335 [9136.3652] <8> get_VM_names_VMware: get_vSphere_VMs succeeded, but no guest VMs were returned
Yet using these same, exact crednetials that do not work in NBU, we can login using these same, exact crednetials to vCenter itself, see all of the VMs and even take a snapshot from within VC.
We've tried adding the credietnals in NBU using just IP, short name and full name, all same issue; does not appear to be a name resoultion issue.