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NBU License Utility Error Message

John_Optimus
Level 4
Accredited

Hi,

 

Has anyone tried to use NBU License Utility (Traditional/Capacity Base)? NBU ver. is 6.5.6 runiing on Windows Server 2008 64bit. After running the .exe file for 64bit environment it was searching for this "nbdeployutil.exe" which was missing when I tried to locate it. Please see image for more info. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Mark_Solutions
Level 6
Partner Accredited Certified

Try doing the following.

1. put the eebinstaller into C:\eeb\

2. running the following from the command line:

cd c:\eeb

eebinstaller.2391766.6.AMD64.exe -extractonly

This will create a new set of sub folder in which you will find nbdeployutil

3. copy the file to the netbackup\bin\admincmd directory

Follow the instructions to actually use it:

http://www.symantec.com/docs/HOWTO43785

View solution in original post

8 REPLIES 8

Tim_Hoke
Level 3
Employee

John,

It looks to me like you've downloaded the nbdeployutil installer and are attempting to install the utility.  If that's the case, it looks to me like the file doesn't exist and therefore you have to tell the installer to create it.  So when you execute the installer, add a '-create' option and the file will be extracted and installed.  Then you can make full use of nbdeployutil.

If my assumption is wrong, please provide any additional information you can.

HTH

-Tim

Mark_Solutions
Level 6
Partner Accredited Certified

Try doing the following.

1. put the eebinstaller into C:\eeb\

2. running the following from the command line:

cd c:\eeb

eebinstaller.2391766.6.AMD64.exe -extractonly

This will create a new set of sub folder in which you will find nbdeployutil

3. copy the file to the netbackup\bin\admincmd directory

Follow the instructions to actually use it:

http://www.symantec.com/docs/HOWTO43785

John_Optimus
Level 4
Accredited

Hi Tim,

Yes, you're correct. As base on this article I need to run the file depending on my NBU environment:

http://www.symantec.com/business/support/index?page=content&id=TECH148678


But the thing is since the file I am trying to run is an executable file (.exe) how can I run "-create"??

Thanks.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Please also remember to 'Run As Administrator' when you open cmd.

John_Optimus
Level 4
Accredited

Hi Mark,

Core NBU file is installed in a different path which is in D:\ drive. Should I also switch to D:\ drive for the executable NBU utility file?

Thanks.

Mark_Solutions
Level 6
Partner Accredited Certified

If you run the installer with the -extractonly switch (using run as administrator when opening the command prompt as Marianne correctly says) then it will extract the binary into a sub folder of where the EEB is.

Just copy that file to where ever your \netbackup\bin\admincmd\ directory is and it should be fine

James_Barr
Level 2

Please do not use the 'extractonly' option.

There are multiple binaries that need to be replaced with this installer in order for nbdeployutil to work properly.

 

Use the '-create' option on the installer to create the nbdeployutil binary.

eebinstaller.2391766.6.AMD64.exe -create

 

Thanks,

James

James_Barr
Level 2

Hi John,

 

please run 'eebinstaller.2391766.6.AMD64.exe -create' and it will create the nbdeployutil binary for you.

 

Thanks,

James