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NBU client installation is getting failed on Linux machine.

maheshmamadge
Level 2

While installing the NBU  client binaries on Redhat Linux  machine getting library file issue.

 

Error :- 

error while loading shared libraries: libacl.so.1: cannot open shared object file: No such file or directory
tar failed unpacking /tmp/bp.27062/bin_net.tar on .
Cannot complete the client install.
client_config_failed

 

# uname -a
Linux  XXXXXX  2.6.32-279.el6.x86_64 #1 SMP Wed Jun 13 18:24:36 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux

 

I need experts  suggestion here what can be done to get this resolved.

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

Jaime_Vazquez
Level 6
Employee

You did not specify what release of NBU Client software you are trying to install?

What release version of RHEL is the client?

This article describes the supported client versions. Ensure that the client OS version is supported on the NBU version being attempted.

NetBackup (tm) 7.x Operating System Compatibility List
http://www.symantec.com/docs/TECH76648

You need to install at the NBU major release GA version first  and then upgrade to the ML you need. The process creates an install log which should have been displayed the file path on the console.

 

 

View solution in original post

Will_Restore
Level 6

from an old thread:

Install the libacl package which contains the missing libacl.so.1 library.

=====

Also, looks to be RHEL 6 Update 3 which is pretty old, from 2012. 

Best to upgrade OS to Update 6 which I'm sure is supported since we are using it. 

View solution in original post

2 REPLIES 2

Jaime_Vazquez
Level 6
Employee

You did not specify what release of NBU Client software you are trying to install?

What release version of RHEL is the client?

This article describes the supported client versions. Ensure that the client OS version is supported on the NBU version being attempted.

NetBackup (tm) 7.x Operating System Compatibility List
http://www.symantec.com/docs/TECH76648

You need to install at the NBU major release GA version first  and then upgrade to the ML you need. The process creates an install log which should have been displayed the file path on the console.

 

 

Will_Restore
Level 6

from an old thread:

Install the libacl package which contains the missing libacl.so.1 library.

=====

Also, looks to be RHEL 6 Update 3 which is pretty old, from 2012. 

Best to upgrade OS to Update 6 which I'm sure is supported since we are using it.