09-08-2015 07:12 AM
Hi All,
I'm unable to login remote java admin console from windows(2012 R2) master server and its giving me below error:
Unable login, status 518
invalid username or password
PFA screenshot
Netbackup master server 7.6.0.4
Netbackup remote admin console 7.6.0.1
Please help.
Solved! Go to Solution.
09-08-2015 07:22 AM
are you able to loign to the Master server Directly (Remote Desktop connection ) using the same user name and passwd?
are you using the local accout or AD accout? if you are using the AD account , are you trying with AD domain name
something like domain\username
09-08-2015 07:22 AM
are you able to loign to the Master server Directly (Remote Desktop connection ) using the same user name and passwd?
are you using the local accout or AD accout? if you are using the AD account , are you trying with AD domain name
something like domain\username
09-08-2015 07:23 AM
Your Java console cannot be lower version than the master.
Download and install 7.6.0.4 Java patch from here: www.symantec.com/docs/TECH223740
Next thing to check is auth.conf on the master server.
Your user name need to be added to this file with appropriate permissions.
09-08-2015 10:41 AM
thanks Ram & Marianne,
I tried logging in as domain\user, it worked fine.