05-04-2015 07:16 AM
Hi All
We have some solaris boxes,these are netbackup client.Whenever backup started for this boxes we received the below alert in the message file of the client servers for which backup is running.
bphdb[2765]: [ID 427199 user.error] pam_dial_auth: terminal-device not specifiedby login returning Error in underlying service module.
Also would like to mention that backup for these client server never failed though.
Can you suggest a resolution/workaround on the above.This is happening only with the solaris boxes having solaris10.If you require any further info/logs I can share.
regards
Arup
Solved! Go to Solution.
05-05-2015 02:31 PM
05-05-2015 07:45 AM
I found this post in an unrelated forum and moved it to NetBackup forum.
The error looks like a database agent backup.
Which db agent?
Which NBU version?
It seems that there is a problem with the backup script.
Please ask the dba on the solaris client to supply a copy of the failing script and post it here.
05-05-2015 08:03 AM
Hi Arup,
The issue you are facing is related to Authentication.
Please check below link, hope it will help ::
https://support.symantec.com/en_US/article.TECH58705.html
05-05-2015 10:51 AM
Thank you Marine for your action!!Regarding Outputs will provide soon!!
05-05-2015 10:57 AM
Hello ontherocks
As per the link the below is the solution
login auth required pam_dial_auth.so.1
Change the line by adding a # to the beginning of the line:
#login auth required pam_dial_auth.so.1
Please note that this is a change to the operating system, not NetBackup, and so must be verified with the operating system vendor for correct methodology.
05-05-2015 02:31 PM