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NDMP Backup

 

My NDMP Backup is getting failed with the following error. although the host name is defined in EMM. Find the all logs attached.

" Error nbjm(pid=7000) NBU status: 800, EMM status: The host is not defined in EMM resource request failed(800)"

 

8 Replies
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NBU Version: 7.5.0.1 Please

NBU Version: 7.5.0.1

Please check http://www.symantec.com/docs/TECH56270

Also post the complete activity monitor details and the bptm logs at the time of error.


 

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No Aliases

 

6/24/2012 11:30:13 AM - Info nbjm(pid=7000) starting backup job (jobid=2916) for client KACST-STORAGE1, policy KACST-STORAGE1, schedule DailyIncremental  
6/24/2012 11:30:13 AM - Info nbjm(pid=7000) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=2916, request id:{FD550768-9F27-49EC-B897-9199ABFB7C21})  
6/24/2012 11:30:13 AM - requesting resource BS_Backup
6/24/2012 11:30:13 AM - requesting resource bs-itu01-001.kacst.ksa.NBU_CLIENT.MAXJOBS.KACST-STORAGE1
6/24/2012 11:30:13 AM - requesting resource bs-itu01-001.kacst.ksa.NBU_POLICY.MAXJOBS.KACST-STORAGE1
6/24/2012 11:30:13 AM - Error nbjm(pid=7000) NBU status: 800, EMM status: The host is not defined in EMM
resource request failed(800)

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bptm logs

bptm logs

 

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The bptm log is of no use

The bptm log is of no use here, because your job details show the error logged on 11:30AM, but the bptm log starts just before 11:32AM.

Try changing your client hostname in your policy from "KACST-STORAGE1" to "KACST-STORAGE1.KACST.KSA", as it does not match between your job detail and EMM output.

 

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Any reason why you are using

Any reason why you are using a mix of uppercase and lowercase?

In all tpautoconf tests you have used lowercase:

tpautoconf -verify kacst-storage1.kacst.ksa

But nbemmcmd output shows everything in uppercase:

KACST-STORAGE1.KACST.KSA
        MachineName = "KACST-STORAGE1.KACST.KSA"
        FQName = "KACST-STORAGE1.KACST.KSA"

 

Just like Unix, NBU is case sensitive, so KACST-STORAGE1.KACST.KSA != kacst-storage1.kacst.ksa

 

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Upper case

No Specific Reason.

So this means in policy i should use in Small case. and in EMM i also add with Small case.

 

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No Specific Reason. As I

No Specific Reason.

As I have previously pointed out, NBU, like Unix is case sensitive.

Please have another look at nbemmcmd output. You have added the two NDMP hosts with ONLY uppercase and ONLY FQDN.

You need to choose how you want to address these hosts, as
KACST-STORAGE1.KACST.KSA != kacst-storage1.kacst.ksa != KACST-STORAGE1

If you have aliased everything in hosts files for above mix-and-match, you can also add aliases with 'nbemmcmd -machinealias -addalias -alias ..... ...... '
but it is always best to decide upon naming convention and stick to it...

 

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Disabled Windows 2008 Firewall

We Disabled windows server 2008 Firewall & test NDMP backup it was successfull. As NBU Connected to NDMP on port 1000 it was working fine but in return NDMP connect to windows server on random ports but due to firewall enabled it was unable to get connected. So after disabling the firewall its connected and backup was successfull.