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NDMP New Added volumes are failing with 99

TJN06
Level 3

there total 7 volumes are there in NAS server in that 2 volumes are Newly added volumes. but when full and incremental backups are trigger backups are failing due to 99 error code. specailly that 2 newly added volumes are failing. 

we have checked with storage team is there autentication is set. they said there is no autentication is set and having enough space on that volumes.

please help me on these how to backups to bee success on these.

 

5 REPLIES 5

RamNagalla
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EC 99 is generic error code for NDMP bakcups, we need to see more details around the error that you are seeing, can you proivde detail status of the failed job to start with.

Marianne
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@TJN06 

In addition to Job Details, please also collect the ndmpagent log on the NDMP media server. 

TJN06
Level 3

@RamNagalla @Marianne Attached is the job detail status.

Here we have 7 volume shares(share1 to share 7) in that share1 to share 5 got success but the share 6 and 7 got failed.

below are the tpautoconf -prob result.

 

Connecting to host "XXXXX.xxxx.xxxx" as user "ndmp"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4
host supports TEXT authentication
host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
Host info is:
host name ""
os type "UnityOE"
os version "Unity NAS Server.T.9.0.0.0"
host id "abc1997"
Login was successful
Host supports LOCAL backup/restore
Host supports 3-way backup/restore

i could see for NDMPagent logs having other NAS server data also been inculded there. and also i searched with the failure NAS server name attached the snippet

Marianne
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@TJN06 

The partial screenshot of unformatted ndmpagent log does not help much. 

Please run the log through vxlogview and output to a text file. 
You can again search and replace names that you don't want to share.
Please upload the .txt file. 

https://www.veritas.com/support/en_US/doc/24427212-127304472-0/v14999554-127304472