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NDMP backup bpbrm reports "Error bpbrm (pid=247785) db_FLISTsend failed: file read failed (13)

Alex_Rodriguez
Level 2

 

I'm new with Veritas NetBackup after 22 years using Data Protector, I crossed
by an NetBackup NDMP agent error right after NetApp NDMP DUMP command successfully
completed.

I found the following discussion, old version of NetBackup.

Error: NetBackup NDMP backup bpbrm reports "Error bpbrm (pid=247785) db_FLISTsend failed: file read failed (13)"

VOX Veritas – BUG (Resolution Version 2 of EEB #3890236 has resolved my issue.)

https://vox.veritas.com/t5/NetBackup/NetBackup-7-7-2-NDMP-Accelerator-error-file-read-failed-13/m-p/...


03/09/2016 12:19:20 - Info ndmpagent (pid=6943) NDMP backup successfully completed, path = /vol/vol0
03/09/2016 12:19:21 - Error bpbrm (pid=6933) db_FLISTsend failed: file read failed (13)
03/09/2016 12:19:22 - Info ndmpagent (pid=0) done
03/09/2016 12:19:26 - Error bptm (pid=6946) media manager terminated by parent process
03/09/2016 12:19:26 - Info sombu01.idt.net (pid=6946) StorageServer=PureDisk:sombu01.idt.net; Report=PDDO Stats for (sombu01.idt.net): scanned: 7704554 KB, CR sent: 11267 KB, CR sent over FC: 0 KB, dedup: 99.9%, cache disabled
03/09/2016 12:19:27 - Info ndmpagent (pid=0) done. status: 13: file read failed
03/09/2016 12:19:27 - end writing; write time: 0:02:33

Our Case:

NetBackup 9.1 (Using Accelator) - NetApp Release 9.7P15:

This backup has been running, along with more than 250 NetApp shares whit no issue,
accelarator is a great feauture in NetBackup, not included in Data Protector.

Could it be a recurring bug with NetBackup 9.1 NDMP agent?

In our case the backup job was just hunging in there until we cancelled it. There was
no a single warning or error by ndmpagent nor NetApp DUMP session, just the one right
at the end of the backup.

We are currently running another backup.

May 19, 2022 12:18:14 AM - Info ndmpagent (pid=247867) NDMP Remote disk
May 19, 2022 12:18:14 AM - begin writing
May 19, 2022 12:18:16 AM - Info ndmpagent (pid=247867) accelerator optimization is <on>
May 19, 2022 12:18:16 AM - Info ndmpagent (pid=247867) BASE_DATE will be used to determine changed files for accelerator
May 19, 2022 12:18:16 AM - Info ndmpagent (pid=247867) please ignore references to LEVEL in future messages
May 19, 2022 12:18:16 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: Session identifier for Backup : 69044
May 19, 2022 12:18:16 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: creating "/CoSD_CIFS_001/CSG/../snapshot_for_backup.1556" snapshot.
May 19, 2022 12:18:23 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Using inowalk incremental dump for Full Volume
May 19, 2022 12:21:03 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Using snapshot_for_backup.1556 snapshot
May 19, 2022 12:21:03 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Date of this level 1 dump snapshot: Thu May 19 00:18:20 2022.
May 19, 2022 12:21:03 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Date of last level 0 dump: Tue May 17 23:56:59 2022.
May 19, 2022 12:21:04 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Dumping /CoSD_CIFS_001/CSG/ to NDMP connection
May 19, 2022 12:21:04 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: mapping (Pass I)[regular files]
May 19, 2022 12:59:53 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Reference time for next incremental dump is : Wed May 18 23:05:42 2022.
May 19, 2022 12:59:58 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: mapping (Pass II)[directories]
May 19, 2022 1:00:15 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: estimated 1477142 KB.
May 19, 2022 1:00:15 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: dumping (Pass III) [directories]
May 19, 2022 1:02:50 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: dumping (Pass IV) [regular files]
May 19, 2022 1:05:02 AM - Info ndmpagent (pid=247867) server.cifs.domain.com: DUMP: Thu May 19 01:05:01 2022 : We have written 171439 KB.

....
....

May 19, 2022 3:09:06 AM - Info ndmpagent (pid=247867) accelerator sent 1760906752 bytes out of 5018075004928 bytes to server, optimization 100.0%
May 19, 2022 3:11:16 AM - Info ndmpagent (pid=247867) accelerator base date for this backup:<1652940342>
May 19, 2022 3:11:16 AM - Info ndmpagent (pid=247867) accelerator base date for previous backup:<1652857019>
May 19, 2022 3:11:16 AM - Info ndmpagent (pid=247867) NDMP backup successfully completed, path = /CoSD_CIFS_001/CSG/
May 19, 2022 3:11:22 AM - Error bpbrm (pid=247785) db_FLISTsend failed: file read failed (13)
May 19, 2022 3:11:22 AM - Info ndmpagent (pid=0) done
termination requested by administrator (150)


Thanks,

Alex Rodriguez

1 ACCEPTED SOLUTION

Accepted Solutions

Azhar4
Level 4

can try running the full scan once for this volume and then try the aclr full once again

NDMP aclr have some undocumented issues which can only be fixed via support call

 

View solution in original post

2 REPLIES 2

Azhar4
Level 4

can try running the full scan once for this volume and then try the aclr full once again

NDMP aclr have some undocumented issues which can only be fixed via support call

 

Not sure if I replied you already. Thanks for the tip, that was we basically did yesterday, run a new backup using the Scan Once option, there is a Veritas NetBackup consultant helping us out during the migration from HPE Data Protector to NetBackup.... Added this workaround to my checklist white paper.

Thanks,

Alex Rodriguez