08-04-2008 03:18 AM
Hi,
I configured Netbackup 6.5 and NetApp filer to backup filer volumes to the tape drive (local backup: drive is attached to filer via SAN). There are 10 volumes to backup.I created a single policy to backup all the ten volumes. The backup of all the volumes are scuccessful except a single volume. The backup status code for the failed volume is 99. The volume is online and the tatal configured capacity for the volume is about 24GB (available cap is 6.5GB).
It is very much helpfull if anyone can help me to sort out this issue
Solved! Go to Solution.
08-06-2008 02:16 AM
The issue is sorted out. The problem was with the size of the snapshot. It was not possible to create snapshot for the volume when the backup is initiated. The backup was successful once the size of the volume is increased by 5GB
Thanks for all of your help
08-04-2008 08:20 AM
What type of NDMP device is it? I have found, in the past, that the mount point that failed wasn't a real mount poing. In the case of EMC Celerra for example it must be a uxfs type file system. If I do a server_mount it shows many mount points but half of them are not uxfs and therefore I get the same error you get when attempting to back them up.
Hope this helps.
08-04-2008 08:25 AM
I am not mounting the volume in my master server. It is a SAN backup from the filer to the tape drive directly. Also the other volumes in the policy are being backed up without any errors
08-04-2008 08:30 AM
08-04-2008 08:34 AM
It's not simply a spelling mistake in the Backup Selection for the Policy is it? A trailing 'space' maybe? An extra or missing '.' (dot).
Obviously your config is correct in that all the others work, so it appears to be either the Backup Selection in the Policy or the NetApp side of things.
08-04-2008 08:42 AM
08-04-2008 08:44 AM
Try this:
List Attributes
set_ndmp_attr -list
Verify access
set_ndmp_attr -verify <NDMP server>
Check deamons are up
vmps
Authenticate Access
set_ndmp_attr -auth filer root
check if everything is setup properly
08-04-2008 08:52 AM
08-05-2008 01:48 PM
08-05-2008 06:53 PM
The 99 error for NDMP backups tend to be a catch-all type error code, but the detail in Activity Monitor will usually lead on a good direction to look, like path does not exists, etc. You also need to look at the logs on the NetApp to see what type of things are occurring. I have had these on Celerra and the Celerra will say that the path does not exists on the Celerra. Too bad NDMP backups don't ive you a 71 :)
Has this path ever backed up successfully? Create ndmp logs on the master if the NetApp logs do not show anything.
08-06-2008 02:16 AM
The issue is sorted out. The problem was with the size of the snapshot. It was not possible to create snapshot for the volume when the backup is initiated. The backup was successful once the size of the volume is increased by 5GB
Thanks for all of your help
08-06-2008 02:28 AM
Thanks for the update razad. Nice to know there was a logical reason for this!
We actually backup our snapshots directly via our 'backup selection', as opposed to allowing the backup to create one that it then backs up from. Something else to watch out for if we ever change our methodology.