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NDMP backup fails with No drives are available(2001)

WikiDonor
Level 6

Hello

I am trying to backup a NDMP server Netapp and it fails with 

No drives are available(2001)

The library is seen on master server 7.6.0.1 and also seen on ndmp server (netapp) 


Connecting to host "ulkbfas-t2a" as user "root"...
Waiting for connect notification message...
Opening session--attempting with NDMP protocol version 4...
Opening session--successful with NDMP protocol version 4   
host supports TEXT authentication   
host supports MD5 authentication
Getting MD5 challenge from host...
Logging in using MD5 method...
Host info is:   host name "ULKBFAS-T2A"   
os type "NetApp"   os version "NetApp Release 8.1.4P8 7-Mode"   
host id "1900203493"
Login was successful
Host supports LOCAL backup/restore
Host supports 3-way backup/restore

Host "ulkbfas-t2a" SCSI device model "IBM 3573-TL":
  Device "mc0" attributes=0x0
    WORLD_WIDE_NAME=WWN[2:001:000e11:156b61]L1
    SERIAL_NUMBER=00L2U78AC536_LL0
    ELECTRICAL_NAME=IBM_2498_B24:7.126L1
    ALIAS 0=mc0
Host "ulkbfas-t2a" tape device model "IBM LTO-6 ULT3580":
  Device "nrst0l" attributes=(0x4) RAW
    WORLD_WIDE_NAME=WWN[2:001:000e11:156b61]
    SERIAL_NUMBER=1068014842
    ELECTRICAL_NAME=IBM_2498_B24:7.126
    DENSITY=LTO-4/5 Native Density  
    ALIAS 0=st0
  Device "nrst0m" attributes=(0x4) RAW
    WORLD_WIDE_NAME=WWN[2:001:000e11:156b61]
    SERIAL_NUMBER=1068014842
    ELECTRICAL_NAME=IBM_2498_B24:7.126
    DENSITY=LTO-4/5 Compressed      
    ALIAS 0=st0
  Device "nrst0h" attributes=(0x4) RAW
    WORLD_WIDE_NAME=WWN[2:001:000e11:156b61]
    SERIAL_NUMBER=1068014842
    ELECTRICAL_NAME=IBM_2498_B24:7.126
    DENSITY=LTO-6 2.5TB             
    ALIAS 0=st0
  Device "nrst0a" attributes=(0x4) RAW
    WORLD_WIDE_NAME=WWN[2:001:000e11:156b


Media Server:                   ulkbwsbkp-01.xyz.com
NDMP Host Name:                 ulkbfas-t2a
User Id:                        root <Filer>


Please suggest where to begin troubleshooting

4 REPLIES 4

ashokvaleti
Level 4

what is the type of storage unit you are using,,ndmp or media manager...check if the corresponding drive paths are up or down..

WikiDonor
Level 6

It is using NDMP type STU. Is there any command that I can run to let you know the results?

ashokvaleti
Level 4

You can try this command to view status from any media and master server.

#cd /usr/openv/volmgr/bin/
#./vmoprcmd -dp -h <media server name>

nbutech
Level 6
Accredited Certified

 

Possible issue can be about drive density...

 

Is it possible for you to reboot the library and check the results