NETBACKUP COPIES are not showing in the JAVA or WEB console

[paco2000]

Some years ago (Jan/23/2023 we create a backup and copy1 was created to disk with short of retention  and copy2 was created to tape with long retention. Actually the copy2 is the primary copy.

Now we created from the copy2 a new copy to ADVANCED DISK (copy1) and  DEDUPLICATION DISK (copy3)  both jobs were succefull and the information from the command bpimagelist indicate the copies are there. We can change the disk copies as primary copies using command line and restore information and it work fine.

The problem is the new copies on disks (copy1 and copy3)  are not showed in the JAVA or WEB interface on the image "section", We applied differents filters in the grafical interface with the same result.

Do you have any iade about this issue?

mxscXXXXms01:/home/maintenance # bpimagelist -backupid MXSCISQ01_NB_1538376539 -L

Client: MXSCISQ01_NB
Backup ID: MXSCISQ01_NB_1538376539
Policy: CLUSTER_SQL_PRODUC_INST1_BD_MENSUAL
Policy Type: MS-SQL-Server (15)
Proxy Client: (none specified)
Creator: veritasconsole
Name1: (none specified)
Sched Label: Default-Application-Backup
Schedule Type: UBAK (2)
Retention Level: 12 years (19)
Backup Time: Mon 01 Oct 2018 01:48:59 AM CD (1538376539)
Elapsed Time: 31 second(s)
Expiration Time: Thu 01 Nov 2018 12:48:59 AM CS (1541054939)
Maximum Expiration Time: Sat 28 Sep 2030 12:48:59 AM CS (1916808539)
Compressed: no
Client Encrypted: no
Image DTE Mode: Off
Kilobytes: 4834
Number of Files: 5
Number of Copies: 3
Number of Fragments: 5
Histogram: 0 0 0 0 0 0 0 0 0 0
DB Compressed: no
Intelligent Catalog Archiving: no
Files File Name: CLUSTER_SQL_PRODUC_INST1_BD_MENSUAL_1538376539_UBAK.f
Previous Backup Files File Name: (none specified)
Parent Backup Image File Name: (none specified)
SW Version: (none specified)
Options: 0x0
MPX: 0
TIR Info: 0
TIR Expiration: Wed 31 Dec 1969 06:00:00 PM CS (0)
Keyword: (none specified)
Ext Security Info: no
File Restore Raw: no
Image Dump Level: 0
File System Only: no
Object Descriptor: (none specified)
Previous BI Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
BI Full Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
Request Pid: 0
Backup Status: 0
Stream Number: 0
Backup Copy: Standard (0)
Files File size: 2295
PFI type: 0
IMAGE_ATTRIBUTE: 0
Primary Copy: 2
Image Type: 0 (Regular)
Job ID: 593883
Num Resumes: 6
Resume Expiration: Wed 31 Dec 1969 06:00:00 PM CS (0)
Data Classification: (none specified)
Data_Classification_ID: (none specified)
Storage Lifecycle Policy: sc-ms03_st-ma01_1y+cintaL12y
Storage Lifecycle Policy Version: 5
STL_Completed: 3
Remote Expiration Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
Origin Master Server: (none specified)
Origin Master GUID: (none specified)
Snap Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
IR Enabled: no
Client Character Set: 1
Image On Hold: 0
Kilobytes Data Transferred: 0
Resilient Expiration: Wed 31 Dec 1969 06:00:00 PM CS (0)
Copy number: 1
Fragment: 1
Kilobytes: 4832
Remainder: 0
Media Type: Disk (0)
Density: qscsi (0)
File Num: 0
ID: @aaaaX
Host: mxsc0121ms01
Block Size: 262144
Offset: 0
Media Date: Wed 31 Dec 1969 06:00:00 PM CS (0)
Dev Written On: -1
Fragment Flags: 0x0
Media Descriptor: 1;AdvancedDisk;mxsc0121ms01;dp_adv_mxsc0121ms01;/advanceddisk/dp1/advol;0
Expiration Time: Thu 01 Nov 2018 12:48:59 AM CS (1541054939)
MPX: 0
retention_lvl: 1 month (3)
Try to Keep Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
Copy Creation Time: Fri 22 Sep 2023 01:06:18 PM CS (1695409578)
Data Format: Tar
Copy 1 Flags: 0x0 NOT_SET
checkpoint: 0
resume num: 5
Key tag: *NULL*
STL tag: *NULL*
Copy on hold: 0
Copy DTE Mode: Off
Hierarchical DTE Mode: Off
Copy number: 2
Fragment: 1
Kilobytes: 4832
Remainder: 0
Media Type: Media Manager (2)
Density: hcart2 (14)
File Num: 325
ID: 1529L5
Host: mxsc0121ms01
Block Size: 262144
Offset: 2940921
Media Date: Thu 23 Jan 2020 02:09:17 PM CS (1579810157)
Dev Written On: 0
Fragment Flags: 0x0
Media Descriptor: ?
Expiration Time: Sat 28 Sep 2030 12:48:59 AM CS (1916808539)
MPX: 0
retention_lvl: 12 years (19)
Try to Keep Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
Copy Creation Time: Thu 23 Jan 2020 06:22:55 PM CS (1579825375)
Data Format: Tar
Copy 2 Flags: 0x0 NOT_SET
checkpoint: 0
resume num: 2
Key tag: *NULL*
STL tag: *NULL*
Copy on hold: 0
Copy DTE Mode: Off
Hierarchical DTE Mode: Off
Copy number: 3
Fragment: IM (-2147482648)
Kilobytes: 1
Remainder: 1011
Media Type: Disk (0)
Density: qscsi (0)
File Num: 0
ID: @aaaaY
Host: mxsc0121ms01
Block Size: 262144
Offset: 0
Media Date: Wed 31 Dec 1969 06:00:00 PM CS (0)
Dev Written On: -1
Fragment Flags: 0x100
Media Descriptor: 1;PureDisk;mxsc0121ms01;dp_disk_mxsc0121ms01;PureDiskVolume;0
checkpoint: 0
resume num: 6
Key tag: *NULL*
STL tag: *NULL*
Copy on hold: 0
Copy DTE Mode: Off
Hierarchical DTE Mode: Off
Copy number: 3
Fragment: TIR (-1)
Kilobytes: 2
Remainder: 247
Media Type: Disk (0)
Density: qscsi (0)
File Num: 0
ID: @aaaaY
Host: mxsc0121ms01
Block Size: 262144
Offset: 0
Media Date: Wed 31 Dec 1969 06:00:00 PM CS (0)
Dev Written On: -1
Fragment Flags: 0x80
Media Descriptor: 1;PureDisk;mxsc0121ms01;dp_disk_mxsc0121ms01;PureDiskVolume;0
checkpoint: 0
resume num: 6
Copy on hold: 0
Copy DTE Mode: Off
Hierarchical DTE Mode: Off
Copy number: 3
Fragment: 1
Kilobytes: 4832
Remainder: 0
Media Type: Disk (0)
Density: qscsi (0)
File Num: 0
ID: @aaaaY
Host: mxsc0121ms01
Block Size: 262144
Offset: 0
Media Date: Wed 31 Dec 1969 06:00:00 PM CS (0)
Dev Written On: -1
Fragment Flags: 0x4
Media Descriptor: 1;PureDisk;mxsc0121ms01;dp_disk_mxsc0121ms01;PureDiskVolume;0
Expiration Time: Sat 28 Sep 2030 12:48:59 AM CS (1916808539)
MPX: 0
retention_lvl: 12 years (19)
Try to Keep Time: Wed 31 Dec 1969 06:00:00 PM CS (0)
Copy Creation Time: Fri 22 Sep 2023 01:42:36 PM CS (1695411756)
Data Format: Tar
Copy 3 Flags: 0x0 NOT_SET
checkpoint: 0
resume num: 6
Copy on hold: 0
Copy DTE Mode: Off
Hierarchical DTE Mode: Off
Malware Scan Result: NOT_SCANNED
Image Group Key: (none specified)

[davidmoline]

Hi @paco2000 

Can you clarify what you mean (or what area of the UI) by 'are not showed in the JAVA or WEB interface on the image "section"'.

If you are looking in the catalog section of the Java GUI, you will only ever see one copy of the backup listed (you can see if other copies are available by changing the copy number to the appropriate copy (for you disk copies this would be 1 or 3, as copy 2 is the tape). 

If you want to use a different copy for restore, the only way to do that is to either specify the copy number from the command line bprestore command (complex), or change the primary copy to the copy you wish to use for restore. This is because in the GUI NetBackup will only restore from the primary copy.

Cheers
David

[RamNagalla]

it will help if you can attach the screenshot of the UI that you are looking with the selected options