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NOM doesn't work after upgrade to 6.5.3 from 6.0mp4.

YK
Level 3
Partner Certified

I upgraded NOM/Client/VxAT to 6.5.3 from 6.0mp4. But NOM doesn't work after the upgrade. 

 

Everytime when I tried to start VRTSnomSrvr service, I got the following error messages from Event Viewer.

 

The Java Virtual Machine has exited with a code of 12, the service is being stopped.

 

And when I try to run the java version, I got the following errors. Anyone can help me sort it out? Thanks in advance.

 

C:\Program Files\Veritas\NetBackup Operations Manager\db\java>java -version
Error opening registry key 'Software\JavaSoft\Java Runtime Environment'
Error: could not find java.dll
Error: could not find Java 2 Runtime Environment.

2 REPLIES 2

Bruce999
Level 2
YK,
Did you find the answer on this issue? I am having the same problem

BRuce

lu
Level 6
Uninstall all java packages before installing NOM ?