cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Nbpemreq doesn't update policy modifications

Hi. I have a Netbackup 7.7.3 Master Server.

I did some modifications on some policies schedules, but when I try to list these policies with nbpemreq -predict_all, the modifications doesn't take effect.

When I run the command vxlogview, I can see some error messages, like this one:

vxlogview -p NB -i 116 -t 00:05:00
02/15/19 17:42:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:42:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:42:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:43:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:43:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:43:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:44:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:44:44.033 [PeriodicLogTimer::handle_timeout] periodic log message
02/15/19 17:44:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:44:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:44:59.021 [PolicyHeader::setDelete] (ID:1016ab668) m_deleted=false, new value=false(PolicyHeader.cpp:152)
02/15/19 17:45:00.540 [PolicyHeader::setDelete] (ID:1016ab668) m_deleted=false, new value=false(PolicyHeader.cpp:152)
02/15/19 17:45:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:45:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:45:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:46:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:46:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:46:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:46:53.926 [PolicyHeader::setDelete] (ID:1016ab668) m_deleted=false, new value=false(PolicyHeader.cpp:152)
02/15/19 17:46:55.233 [PolicyHeader::setDelete] (ID:1016ab668) m_deleted=false, new value=false(PolicyHeader.cpp:152)
02/15/19 17:47:11.006 [PemSubSystemMgr::getSubSystemNoRefCnt] (101574428) Instantiated subsystem (37): Job Template Factory(PemSubSystemMgr.cpp:369)
02/15/19 17:47:11.006 [PemSubSystemMgr::getSubSystemNoRefCnt] (101574428) Initialized subsystem (37): Job Template Factory(PemSubSystemMgr.cpp:382)
02/15/19 17:47:11.011 [PolicyClientTaskMonitor:Smiley SurprisedkToActivate] (ID:1016a3bf8) pct=ID:10174a440 CTX:10174a440, activate=true(PolicyClientTaskMonitor.cpp:295)
02/15/19 17:47:11.011 V-116-252 [PolicyClientTask::cancel] scheduling for policy uxcambck_ZFS_Full, client uxcambck, has been abandoned because of policy modification, will recalculate
02/15/19 17:47:11.011 [PemTask::taskComplete] (ID:1016a1e58 CTX:1016a1e58) Active subtask count=0(PemTask.cpp:530)
root@uxcambck # vxlogview -p NB -i 116 -t 00:05:00
02/15/19 17:49:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:49:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:49:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:50:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf
02/15/19 17:50:44.035 V-116-209 [NBUConfigData::setConfigurationValues] configuration values updated
02/15/19 17:50:44.035 [MediaCleanup::setCleanupTimer] (ID:1016a27c0) runAt 2019/02/16 01:25:44 (1550301944)(MediaCleanup.cpp:485)
02/15/19 17:51:44.032 [FilePoller::checkFile] ( FilePoller.cpp : 168 ) : system call failed: stat error = 2 : No such file or directory : msg = file = /usr/openv/var/global/nbcl.conf

Could you help me solve this problem?

Thanks.

Tags (2)
2 Replies
Highlighted

Re: Nbpemreq doesn't update policy modifications

I believe its a new upgrade to 7.7.3 & its a bug ..

Do you notice any Java Admin GUI  hang ?

When we had encountered couple of issues 7.7.3 & 8.0 support team had shared couple of (Etrack 3903954) ,Etrack 3913881

The formal resolution for this issue is included in the 8.1

Highlighted

Re: Nbpemreq doesn't update policy modifications

@CesarJimGon  

I do not believe that 'missing' /usr/openv/var/global/nbcl.conf is related to your issue. 
This file is only created if the default SLP parameters have been changed.

Have you tried to run 'nbpemreq -updatepolicies' after making changes? 
Or wait 10 minutes for nbpem to refresh automatically? 

We can see that nbpem knows about changes made to  policy uxcambck_ZFS_Full.
Can you tell us what exactly has changed?
Maybe your interpretation and NBU's interpretation of the changes are not the same (talking from experience).