Need help in restoring a file from an Imported Tape.

[SysAdmin1615]

I am using Netbackup 7.0.

Master server is linux / Client is Windows Server 2008. 

I restored a file from an imported Tape, but it does not appear in the folder. 

15:50:05 9/21/2015: Restore Started

15:50:10 (610.xxx) Restore job id 610 will require 1 image.
15:50:10 (610.xxx) Media id P00580 is needed for the restore.
15:50:10 (610.xxx) Media id P00426 is needed for the restore.

15:50:14 (610.001) Restoring from image created Sun Jul  5 01:08:33 2015
15:50:14 (610.001) INF - If Media id P00426 is not in a robotic library administrative interaction may be required to satisfy this mount request.
15:50:41 (610.001) INF - Waiting for mount of media id P00426 on server utbak1.solint.net for reading.
15:52:10 (610.001) INF - Waiting for positioning of media id P00426 on server utbak1.solint.net for reading.
15:53:00 (610.001) INF - Beginning restore from server utbak1.solint.net to client utbak1.solint.net.
15:53:02 (610.001) /telecom/b9/17/85/512306.crexendo.com/storage/recordings/f72434ed-6b43-47c8-8d3c-2d27948211d4-1434058444168.aac
15:53:02 (610.001) Changed /telecom/b9/17/85/512306.crexendo.com/storage/recordings/f72434ed-6b43-47c8-8d3c-2d27948211d4-1434058444168.aac to /E/jimmy/f72434ed-6b43-47c8-8d3c-2d27948211d4-1434058444168.aac
15:53:02 (610.001) (610.001) INF - TAR EXITING WITH STATUS = 0
15:53:02 (610.001) (610.001) INF - TAR RESTORED 1 OF 1 FILES SUCCESSFULLY
15:53:02 (610.001) (610.001) INF - TAR KEPT 0 EXISTING FILES
15:53:02 (610.001) (610.001) INF - TAR PARTIALLY RESTORED 0 FILES

15:53:02 (610.001) Status of restore from image created Sun Jul  5 01:08:33 2015 = the requested operation was successfully completed

15:53:03 (610.xxx) INF - Status = the requested operation was successfully completed.

[Will_Restore]

/telecom/b9/...  looks like Unix filesystem and you are trying to restore to Windows E: drive?

Not supported.

[Marianne · Accepted solution]

The most common mistake people make is to edit CLIENT_NAME on the master server or the Windows Admin Console where the restore is started from.

NBU sees this as request for alternate client restore and restore to the machine where the restore is initiated from.

CLIENT_NAME must always remain local hostname - unless you want to perform a redirected restore.

***** Oh wait!  ****

Seems you have actually selected the server name as destination client!

Beginning restore from server utbak1.solint.net to client utbak1.solint.net.

Look for folder /E/jimmy/ on the server....