cancel
Showing results for 
Search instead for 
Did you mean: 

Need help with the backup Selection

Symboy
Level 6
Accredited Certified

Hi All 

 

Below are the environmental details 

 

Master Server : 7.6.0.4 ( RHEL ) 

Media Server : 2.6.0.4 / Aappliance 52330 

Client ( Win 2008 ) 

 

 

We have three drives on client C:\ , F: and E:\ 

 

C and F drive is less in size but E drive contains around 5.5 TB of data .There are around 11 folders. in E drive  Since the client is at remote site the backup speed we are getting is a bit slow and it takes 4-5 days when doing full backup of E drive .Therefore I created seperate policy for this client with below selection and enabled multistreaming in the policy 

 

C:\

F:\

E:\*

 

I also enabled checkpoint , resiliense network , accelerator and client side dedup for this client and triggered the  backup . Now when the backup is triggered F drive backup fails with Error 90 and hence the parent job failed as well . 

 

 

Below are the job details for the failed job 

 

 

05/16/2015 16:15:23 - Using resilient connections
05/16/2015 16:15:19 - Info nbjm (pid=2613) starting backup job (jobid=458455) for client vds_bos_env_storagepc, policy BSL-PKC-WIN-VDS_BOS_ENV_STORAGEPC-9PM, schedule Weekly-FULL
05/16/2015 16:15:19 - Info nbjm (pid=2613) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=458455, request id:{ED2230A0-FB92-11E4-975C-740FB76228E1})
05/16/2015 16:15:19 - requesting resource bslwolnbu01-PKC01
05/16/2015 16:15:19 - requesting resource bslsydnbu01v.NBU_CLIENT.MAXJOBS.vds_bos_env_storagepc
05/16/2015 16:15:19 - requesting resource bslsydnbu01v.NBU_POLICY.MAXJOBS.BSL-PKC-WIN-VDS_BOS_ENV_STORAGEPC-9PM
05/16/2015 16:15:19 - granted resource  bslsydnbu01v.NBU_CLIENT.MAXJOBS.vds_bos_env_storagepc
05/16/2015 16:15:19 - granted resource  bslsydnbu01v.NBU_POLICY.MAXJOBS.BSL-PKC-WIN-VDS_BOS_ENV_STORAGEPC-9PM
05/16/2015 16:15:19 - granted resource  MediaID=@aaaae;DiskVolume=PureDiskVolume;DiskPool=dp_msdp_bslwolnbu01;Path=PureDiskVolume;StorageServer=bslwolnbu01;MediaServer=bslwolnbu01
05/16/2015 16:15:19 - granted resource  bslwolnbu01-PKC01
05/16/2015 16:15:19 - estimated 0 kbytes needed
05/16/2015 16:15:19 - Info nbjm (pid=2613) started backup (backupid=vds_bos_env_storagepc_1431756919) job for client vds_bos_env_storagepc, policy BSL-PKC-WIN-VDS_BOS_ENV_STORAGEPC-9PM, schedule Weekly-FULL on storage unit bslwolnbu01-PKC01
05/16/2015 16:15:22 - started process bpbrm (pid=8264)
05/16/2015 16:15:26 - Info bpbrm (pid=8264) vds_bos_env_storagepc is the host to backup data from
05/16/2015 16:15:26 - Info bpbrm (pid=8264) reading file list for client
05/16/2015 16:15:28 - Info bpbrm (pid=8264) accelerator enabled
05/16/2015 16:15:29 - Info bpbrm (pid=8264) There is no complete backup image match with track journal, a regular full backup will be performed.
05/16/2015 16:15:29 - connecting
05/16/2015 16:15:36 - Info bpbrm (pid=8264) starting bpbkar on client
05/16/2015 16:15:36 - connected; connect time: 0:00:00
05/16/2015 16:15:37 - Info bpbkar (pid=6464) Backup started
05/16/2015 16:15:37 - Info bpbrm (pid=8264) bptm pid: 8368
05/16/2015 16:15:37 - Info bpbkar (pid=6464) change time comparison:<enabled>
05/16/2015 16:15:37 - Info bpbkar (pid=6464) accelerator enabled backup, archive bit processing:<disabled>
05/16/2015 16:15:38 - Info bpbkar (pid=6464) will attempt to use change journal data for <F:\>
05/16/2015 16:15:38 - Info bptm (pid=8368) start
05/16/2015 16:15:40 - Info bptm (pid=8368) using 262144 data buffer size
05/16/2015 16:15:40 - Info bptm (pid=8368) using 30 data buffers
05/16/2015 16:15:41 - Info bptm (pid=8368) start backup
05/16/2015 16:15:43 - Info bptm (pid=8368) backup child process is pid 8436
05/16/2015 16:15:43 - begin writing
05/16/2015 16:15:50 - Info bpbkar (pid=6464) not using change journal data for <F:\>: no previous track log
05/16/2015 16:15:50 - Info bpbkar (pid=6464) accelerator sent 0 bytes out of 0 bytes to server, optimization 0.0%
05/16/2015 16:15:50 - Info bptm (pid=8368) waited for full buffer 1 times, delayed 428 times
05/16/2015 16:15:50 - Info bptm (pid=8368) EXITING with status 90 <----------
05/16/2015 16:15:53 - Info bslwolnbu01 (pid=8368) StorageServer=PureDisk:bslwolnbu01; Report=PDDO Stats for (bslwolnbu01): scanned: 3 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled
05/16/2015 16:15:54 - Info bpbkar (pid=6464) done. status: 90: media manager received no data for backup image
05/16/2015 16:15:54 - end writing; write time: 0:00:11
media manager received no data for backup image  (90)

 

 


activity monitor.PNG

 

 

backup selecton.PNG 

 

 

 

 

 

This is what we see in the file list when I open the failed job

SET SNAP_ID=vds_bos_env_storagepc_1431756725
BACKUP F:\ USING \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy147\ OPTIONS:ALT_PATH_PREFIX=C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_7112_1,FITYPE=MIRROR,MNTPOINT=F:\,FSTYPE=NTFS

The backups are going to appliance and I was expecting one backup stream created for each folder in E Drive . 

 

So what I want to know is

 

a) Why F drive backup failed with error 90 , when it used to backup successfully when all local drive was selected 

b) There should be one backup stream for each of the folder in E , but thats not what is happening 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Nicolai
Moderator
Moderator
Partner    VIP   

Hey Symboy !

Did you follow my second advice ?

Did you checkmark "allow multiple streams" in the policy for the E:\ drive ?

Netbackup will not create multiple data streams if "allow multiple streams" isn't selected 

View solution in original post

6 REPLIES 6

Nicolai
Moderator
Moderator
Partner    VIP   

A: Exclude list configured for F:\  or has F:\ mount point for other drives ?

B: Did you checkmark "allow multiple streams" in the policy for the E:\ drive ?

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
I agree. Look for Exclude List in client's Host Properties. Create bpbkar log on client for further troubleshooting.

rk1074
Level 6
Partner

and why dont you use Flashbackup for ur E drive.given the size of the drive massuming it will have numerous files..

Symboy
Level 6
Accredited Certified

Hi 


Thanks for the response ..

Yes .. F:\ drive was excluded from backup .. I never checked it because I never expected that ..

That answers the first question .. 

 

But still not sure why multiple streams are not getting created when I have E:\* selected in the backup selection and multistreaming is enabled in the policy .

I want to have one stream created for each folder in the drive .. There are around 10 - 11 folders .. each with around 500 GB of data .. They all start with digits 00000

 

 

 

 

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Have you created bpbkar log folder as suggested earlier?

Nicolai
Moderator
Moderator
Partner    VIP   

Hey Symboy !

Did you follow my second advice ?

Did you checkmark "allow multiple streams" in the policy for the E:\ drive ?

Netbackup will not create multiple data streams if "allow multiple streams" isn't selected 

View solution in original post