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NetApp filer ndmp option installation and configuration failure

GHas
Level 4

Master/Media server running Windows Server 2008

Client - NetApp filer running ONTAP 8.1

 

We just received our license for ndmp support and am in the process of configure for NetApp filer.

License installed - No Problems

When a backup policy is run I receive the following:

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 3/16/2015 3:31:55 PM - Info nbjm(pid=5172) starting backup job (jobid=1049) for client NAFILER, policy VolData-Backup, schedule Weekly
 3/16/2015 3:31:55 PM - Info nbjm(pid=5172) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1049, request id:{FC00FD2C-7B30-4B09-8759-9506A4560F1E})
 3/16/2015 3:31:55 PM - requesting resource MasterServer-hcart2-robot-tld-0
 3/16/2015 3:31:55 PM - requesting resource MasterServer.NBU_CLIENT.MAXJOBS.NAFILER
 3/16/2015 3:31:55 PM - requesting resource MasterServer.NBU_POLICY.MAXJOBS.NAFILER-VolData
 3/16/2015 3:31:55 PM - granted resource MasterServer.NBU_CLIENT.MAXJOBS.NAFILER
 3/16/2015 3:31:55 PM - granted resource MasterServer.NBU_POLICY.MAXJOBS.NAFILER-VolData
 3/16/2015 3:31:55 PM - granted resource CART001
 3/16/2015 3:31:55 PM - granted resource IBM.ULTRIUM-TD4.005
 3/16/2015 3:31:55 PM - granted resource MasterServer-hcart2-robot-tld-0
 3/16/2015 3:31:55 PM - estimated 0 Kbytes needed
 3/16/2015 3:31:55 PM - Info nbjm(pid=5172) started backup (backupid=NAFILER_1426534315) job for client NAFILER, policy NAFILER-VolData, schedule Weekly on storage unit MasterServer-hcart2-robot-tld-0
 3/16/2015 3:31:56 PM - started process bpbrm (8860)
 3/16/2015 3:32:23 PM - Info bpbrm(pid=8860) connect failed STATUS (18) CONNECT_FAILED
 3/16/2015 3:32:23 PM - Info bpbrm(pid=8860)     status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0.0.0.0 TO NAFILER 120.60.30.01 bpcd VIA pbx
 3/16/2015 3:32:23 PM - Info bpbrm(pid=8860)     status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0.0.0.0 TO NAFILER 120.60.30.01 bpcd VIA vnetd
 3/16/2015 3:32:23 PM - Info bpbrm(pid=8860)     status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0.0.0.0 TO NAFILER 120.60.30.01 bpcd
 3/16/2015 3:32:23 PM - Error bpbrm(pid=8860) Cannot connect to NAFILER
 3/16/2015 3:32:23 PM - Info bpbkar32(pid=0) done. status: 58: can't connect to client
 3/16/2015 3:32:23 PM - end writing

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 -NAFILER>ndmpd status

  NAFILER>ndmpd on - No ndmpd sessions active

 

- tpconfig -add -nh NAFILER -user_id  Backup

  Credentials now shows NAFILER as an NDMP host 

 

- tpautoconf -verify NAFILER

 connecting to host NAFILER as user  'Backup'

 Waiting for connect notification message

 Opening session - attempting with ndmp protocol 4 - successfull

 Host supports MD5 authentication

 Getting MD5 challenge from host

 Logging in using MD5 method - ndmp_connect_client_auth failed with host NAFILER

 NDMP failed to verify host

 

 

- NAFILER log show the following when connection attempt is made

  MasterServer:ndmp.connection.accept: ndmpd access allowed for version 4

  MasterServer: ndmp.authentication.error: ndmpd password denied for version 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

I assume you are configuring remote NDMP, in which data in filer is backed up into tape devices attached to "MasterServer". Configuration steps are described in docs below.

http://www.symantec.com/docs/DOC5164

http://www.symantec.com/docs/TECH31885

First, check if NDMP daemon is running on the filer using "ndmpd status". If not running, start ndmpd by "nbmpd on". In addition, check if any restriction is set in "options ndmpd.access" or firewall.

After that, add your filer with its credential in NetBackup using GUI or "tpconfig -add -nh your_filer -user_id ndmp_user".

finally, check NDMP connectivity using "tpautoconf -verify your_filer".

View solution in original post

1 REPLY 1

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

I assume you are configuring remote NDMP, in which data in filer is backed up into tape devices attached to "MasterServer". Configuration steps are described in docs below.

http://www.symantec.com/docs/DOC5164

http://www.symantec.com/docs/TECH31885

First, check if NDMP daemon is running on the filer using "ndmpd status". If not running, start ndmpd by "nbmpd on". In addition, check if any restriction is set in "options ndmpd.access" or firewall.

After that, add your filer with its credential in NetBackup using GUI or "tpconfig -add -nh your_filer -user_id ndmp_user".

finally, check NDMP connectivity using "tpautoconf -verify your_filer".