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NetBackup 5220 appliance upgrade issue

EastonNolan
Level 1

I just upgraded a NetBackup 5220 appliance from version 2.6.0.2 to 2.6.1.2 (7.6.1.2a) but after the upgrade completed the 2 disk arrays (64tb total) attached to the appliance are showing as “not available”. My guess is that maybe I needed to update the bios or some other firmware prior to the upgrade for it to go smoothly. Is there a specific site that says what the bios and/or any additional firmware needs to be at when you upgrade a 5220 appliance to 7.6.1.2a?

 
1 REPLY 1

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@EastonNolan 

The EXACT same issue was posted a week ago - word for word identical.

https://vox.veritas.com/t5/NetBackup/NetBackup-5220-appliance-upgrade-issue/m-p/874048

This is NOT coincidence, right?