NetBackup (59) access to the client was not allowed error.

[Cappino]

Hi all,

I have tried to configurate a new server linux (red hat) in my netbackup architetture.

When I tried to the run the backup task, I have an error for this job: (59) access to the client was not allowed. The detail message is:

31-ott-2013 10.07.12 - Info nbjm (pid=18603) starting backup job (jobid=41273) for client my-hostname, policy P_AWP_Linux, schedule Full

31-ott-2013 10.07.12 - Info nbjm (pid=18603) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=41273, request id:{D3FF6F1C-420B-11E3-B1EB-FB59A52D9DAC})

31-ott-2013 10.07.12 - requesting resource STU_media-srvrm-01

31-ott-2013 10.07.12 - requesting resource my-masterserver.NBU_CLIENT.MAXJOBS.my-hostname

31-ott-2013 10.07.12 - requesting resource my-masterserver.NBU_POLICY.MAXJOBS.P_AWP_Linux

31-ott-2013 10.07.12 - granted resource  my-masterserver.NBU_CLIENT.MAXJOBS.my-hostname

31-ott-2013 10.07.12 - granted resource  my-masterserver.NBU_POLICY.MAXJOBS.P_AWP_Linux

31-ott-2013 10.07.12 - granted resource  MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=DP_media-srv-01;Path=PureDiskVolume;StorageServer=media-srvr;MediaServer=media-srv

31-ott-2013 10.07.12 - granted resource  STU_media-srvr

31-ott-2013 10.07.12 - estimated 0 kbytes needed

31-ott-2013 10.07.12 - Info nbjm (pid=18603) started backup (backupid=my-hostname_1383210432) job for client my-hostname, policy P_AWP_Linux, schedule Full on storage unit STU_media-srvr

31-ott-2013 10.07.12 - started process bpbrm (pid=14085)

31-ott-2013 10.07.13 - end writing

access to the client was not allowed  (59)

31-ott-2013 10.30.55 - job 41273 was restarted as job 41280

I have other server linux and don't have problem in the configuration. The configuration standard, but have always same error.

My check in this case are:

Verify the connectity between  my-hostname, master and media (added ip in file hosts). This is ok. 

I have tried to reinstall the netbackup client , the client linux is a VM in vmware (in the vmware architecture I have installed  antoher clients in the  server microsoft).

My NetBackup is 7.5 on Linux.

Thanks.

BR.

[Marianne · Accepted solution]

Add SERVER entry in client's bp.conf for media-srvrm-01

[Cappino]

Thanks for the support Marianne!

Now the task is running, in the bp.conf have adding two line, one for the master e other for the media.

But when I have done start the task, I have received this error:

rror bpbrm (pid=16813) Client my-hostname not configured for encryption.

Removing the flag encrypt in the policy attributes is been resolved.

Is the first time that I have added the media server in the bp.conf, it's recommended this operation in all installations client?

[Marianne]

Yes. Add SERVER or MEDIA_SERVER entry to all clients for media server(s) that need to backup the clients.

Master server must always be 1st SERVER entry in bp.conf.