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NetBackup 7.0.1 failes with the message "the requested operation was partially successful(1)"

Carl-Marius
Level 4

Hi,

 

 

I am running Symantec NetBackup 7.0.1 on two Windows 2008 R2 standard Servers (x64 bit) (one with netbackup installed and another with the deduplication pool installed).

 

I have a client server - Windows Server 2003 R2 Standard Edition SP2 - with the NetBackup 7.0.1 client installed.

 

The client server has enough available harddisk space (+20 GB) to perform the backup.

 

Every time the backup runs on this server, I get the following error message:

 

14-10-2011 22:42:22 - estimated 3254509 Kbytes needed
14-10-2011 22:42:22 - started
14-10-2011 22:42:23 - started process bpbrm (1976)
14-10-2011 22:42:28 - connecting
14-10-2011 22:42:31 - connected; connect time: 00:00:03
14-10-2011 22:42:45 - begin writing
14-10-2011 22:53:55 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open object: Shadow Copy Components: (BEDS 0xE000FECB: A failure occurred accessing the backup component document.)
14-10-2011 22:53:55 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
14-10-2011 22:53:55 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
14-10-2011 22:53:56 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open object: System State: (WIN32 -536805685: Unknown error)
14-10-2011 22:53:56 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open file: System State:\System Files\System Files (WIN32 -536805667: Unknown error)
14-10-2011 22:53:57 - Error bpbrm(pid=1976) from client dmz.silk.local: ERR - Error encountered while attempting to get additional files for System State:\
14-10-2011 22:53:57 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open file: System State:\Internet Information Services\IISMETABASE (WIN32 -536805667: Unknown error)
14-10-2011 22:53:57 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open file: System State:\Registry\Registry (WIN32 -536805667: Unknown error)
14-10-2011 22:53:58 - Warning bpbrm(pid=1976) from client dmz.silk.local: WRN - can't open file: System State:\COM+ Class Registration Database\COM+ REGDB (WIN32 -536805667: Unknown error)
14-10-2011 22:54:10 - Info nbp.silk.local(pid=7052) StorageServer=PureDisk:nbp.silk.local; Report=PDDO Stats for (nbp.silk.local): scanned: 1676374 KB, stream rate: 26.09 MB/sec, CR sent: 562210 KB, dedup: 66.5%, cache hits: 2693 (27.6%)
14-10-2011 22:54:14 - end writing; write time: 00:11:29
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.

 

Can you help me solving with this error?

Kind Regards,

Carl-Marius

6 REPLIES 6

Indjev
Level 4

Do you see any VSS related error in Windows system and application log?

Do you see any errors when perform a "vssadmin list writers" in client cmd ?

You can test with NTBackup too, to check the VSS normal work

Mark_Solutions
Level 6
Partner Accredited Certified

Hi

Take a look at this tech note to see if it helps:

http://www.symantec.com/docs/TECH144975

Carl-Marius
Level 4

Hi Indjev,

 

I have checked the Windows System and Application log, but there is no errors or warnings.

 

The "vssadmin list writers" executed on the client gives the following result:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {f6e7c574-2c30-45e7-a5f6-d9daa4f83f84}
   State: [1] Stable
   Last error: No error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {5e0fc528-4ef3-4b6d-bdf5-6898ebcff21d}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {e9ad210e-82d0-4e8d-8138-fa9daed57092}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {90107e24-cb6e-4d72-b45a-927c485c3b7e}
   State: [1] Stable
   Last error: No error

Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {ab3266a3-753b-40e8-b3de-4642b3cb7e84}
   State: [1] Stable
   Last error: No error

Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {922b7b51-44f6-42a1-a969-f3aa21fed5ff}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {727241b2-7806-4b00-80bf-73020a0f5aba}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {f9089535-fc6f-4443-84e6-3cce8a6ed051}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {19310fda-6864-4195-8de2-2583389c4b90}
   State: [1] Stable
   Last error: No error

 

 

Executed on the nbbackup server the result is the following:

 

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {5956bcd0-1557-43b9-ba86-90b782380ab0}
   State: [1] Stable
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {632ed196-78e8-4d49-b6e7-79b22deb5b00}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {9cf2ddd2-f138-479e-95cd-1d04a17211ca}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {705fab96-223e-45cb-92de-3d77d0d217a4}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {c7e4a701-cfee-46d0-9103-7200f8027726}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {aec50be9-d30d-40a5-b77b-a44f4d183874}
   State: [1] Stable
   Last error: No error

 

Kind regards,

Carl-Marius

Mark_Solutions
Level 6
Partner Accredited Certified

Have you checked out the tech note i listed above?

Carl-Marius
Level 4

Hi Mark_Solutions,

 

I am sorry, your suggestions came in between Indjev suggestion and my answer so I did not notice it sad.

 

I will try and read your technote and see if I can help me smiley.

 

Kind regards,

Carl-Marius

Carl-Marius
Level 4