NetBackup 7.1 Catalog Backup exit status 1

[Fr_d_ric_RIGAL]

Hi all,

Since a few days Hot Catalog Backup exits with status code 1 (partially succesfull)

The Job Details give following :

staging NBAZDB backup to /usr/openv/db/staging

error staging NBAZDB backup to /usr/openv/db/staging

staging NBDB backup to /usr/openv/db/staging

done staging NBDB backup to /usr/openv/db/staging

the requested operation was partially succesfull (1)

this problem seems to have appear after Sunday full Backup with Master FS Full.

The master server is under AIX 5.3

/usr/openv FS has 11 Go free space.

If someone has an idea ......

thank you

staging NBAZDB backup to /usr/openv/db/staging

[RiaanBadenhorst]

Hi,

Check the size of the log in /usr/openv/db/data. It could be that the log was not truncated and has now grown too large to copy into the staging area. This cause the job to end with 1.

[Fr_d_ric_RIGAL]

Hi

Thank you for this explanantion which is very useful and seems to match with our configuration

However, we've tried to change the staging area in a larger FS and we've the same error.

I've to tell that we've done this without stopping / restarting NBU services.

Do you think we need to reboot the master so as to clearing  cache ? I wonder if this type of error doesn't stay somewhere in memory.

Best regards

[Fr_d_ric_RIGAL]

Hi,

No idea?

[RiaanBadenhorst]

Hi,

Sorry, do this.

nbdb_backup -dbn NBDB -online c:\nbdb -tlog_only -truncate_tlog  <<<< C:\nbdb is a location with enough space to house the backup!!!

That should clean up the size of the transaction log.

[watsons]

I am not sure what is the problem, but from your job detail I can tell what I know:

staging NBAZDB backup to /usr/openv/db/staging
error staging NBAZDB backup to /usr/openv/db/staging
staging NBDB backup to /usr/openv/db/staging
done staging NBDB backup to /usr/openv/db/staging

FYI, NBAZDB is a new database for NBU authorization package. From Netbackup 7.1 onwards, nbaz is no longer a separate package and is now built-in.

Dont think it's diskspace issue because NBDB staging works, anyway how big are those staging files (NBAZDB*) in /usr/openv/db/staging?

Might want to check /usr/openv/db/logs/server.log   and admin/bpdbm logs to see what could happen to that staging data. 

[Fr_d_ric_RIGAL]

Hi Riaan,

This command is finishing well, but when I restart a Catalog Backup Policy the same error still appears.

In parallel of this topic, we've opened a case to Symantec Support.

[RiaanBadenhorst]

Hi,

OK, check the bpbkar log on the master. There might by some inconsistencies with the images that you'll need to clean up.

[Fr_d_ric_RIGAL]

Hi,

A support case has been opened.

I will post here when a solution will be found.

Thanks to all