NetBackup 7.1 Email notification not working

[Ben_SLIMEN]

Good morning,
-- OS version Win 2k8 Server Std 32 bits

-- NetBackup Vesrion : (Master and Media Server)  7.1
- Blat (ver 3.1) is installed and tested

- nbmail is configured  :

@IF "%~4"=="" (
blat %3 -subject %2 -to %1 NetBackup -smtp_server myadress -q
) ELSE (
blat %3 -subject %2 -to %1 NetBackup -smtp_server myadress -attach %4
)

- Admin console configuration :

Host properties - Master server - Properties - Global Attributes --> Administrator email address: set to myaddress

Host properties - Master server - Properties - Universal Settings --> "Server sends mail" option selected

Host Properties - Clients - Client Properties - Universal Settings --> "Server sends mail" option selected with "Client administrator's email" set to my email address

* however the email notification is not working about zero or non-zero status.

* this message is displayed in job details status : "Error bpbrm(pid=3268) cannot send mail to root on client srv-netbackup"

* - The blat version (3.1) is well configured on clients.

 After configuring nbmail and blat on an other client, this message is displayed in job details status :

Error bpbrm(pid=3552) could not send server status message.

I need HELP.

[sdo · Accepted solution]

You seem to have lost the "-q" from the second blat command.

The script nbmail.cmd must run silently, and must not generate any output on stdout or stderr.

And you have a spurious word of "NetBackup" in both blat statements.

See:

DOCUMENTATION: How to configure email notifications for Windows clients using BLAT and nbmail.cmd in Veritas NetBackup

http://www.veritas.com/docs/000025818