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NetBackup 7.1 Exchange 2010 incomplete backups (some mailboxes are empty)

CJACUNAD
Level 3
Partner Accredited

Hi Community,

 

We recently perform a NetBackup upgrade from 6.5.6 to NetBackup 7.1, few weeks before we perform a Microsoft Exchange migration from version 2003 to 2010, we create policies just including databases, and relocate backups to disk in orther to allow granular recovery of individual mailboxes, we also take all considerations expressed in the NBU for exchange guide, the executions of full backups has finished succesfully with no errors but for certain reason just few accounts show or allow individuals messages and folders for granular restore.

 

We observe that just only new accounts (create after the Exchange 2010 migration) show granular contents for restore, the old accounts from Exchange 2003 appears empty.

 

Some info about the infraestructure:

 

NBU 7.1 (master, media and clients)

Microsoft Exchange 2010 DAG (a cluster with 3 nodes) policy configured with the actual virtual name, and using VSS snapshots.

 

If somebody knows where to look or if something is missing in our configuration we'll apreciate your help.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Liliana_Windver
Level 3
Partner Accredited

Hello CJACUNAD,

 

From the bellow document:

"Mailbox's that have been migrated from Exchange 2003 to Exchange 2007 or 2010 are not expandable from the backup image of the database backed up. New mailbox that have been created in 2010 are expandable and recoverable" :

http://www.symantec.com/business/support/index?page=content&id=TECH159453

 

Regards,

 

Liliana

View solution in original post

2 REPLIES 2

bhanoji_rao1
Level 3
Partner Accredited Certified

Dear,

 

As far as I know the exchange DAG should have even number of servers like 2, 4, 8. Please chenck this with microsoft.

 

Regards,

Bhanoji Rao.

Liliana_Windver
Level 3
Partner Accredited

Hello CJACUNAD,

 

From the bellow document:

"Mailbox's that have been migrated from Exchange 2003 to Exchange 2007 or 2010 are not expandable from the backup image of the database backed up. New mailbox that have been created in 2010 are expandable and recoverable" :

http://www.symantec.com/business/support/index?page=content&id=TECH159453

 

Regards,

 

Liliana