12-12-2011 05:03 AM
Hi everybody:
This warning message could be relationed with a mailbox wich does not exist. In my case, while mailboxes backup runs, I obtained this message:
12/9/2011 8:32:43 PM - Info nbjm(pid=5348) starting backup job (jobid=249742) for client CLIENTE, policy Boxes, schedule Full
12/9/2011 8:32:43 PM - Info nbjm(pid=5348) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=249742, request id:{7B214460-4D78-435F-A3DE-0842F3AAE4C9})
12/9/2011 8:32:43 PM - requesting resource STU_GROUP
12/9/2011 8:32:43 PM - requesting resource master.NBU_CLIENT.MAXJOBS.CLIENTE
12/9/2011 8:32:43 PM - requesting resource master.NBU_POLICY.MAXJOBS.Boxes
12/9/2011 8:32:43 PM - awaiting resource STU_GROUP - No drives are available
12/9/2011 8:34:11 PM - granted resource master.NBU_CLIENT.MAXJOBS.CLIENTE
12/9/2011 8:34:11 PM - granted resource master.NBU_POLICY.MAXJOBS.Boxes
12/9/2011 8:34:11 PM - granted resource TAPE
12/9/2011 8:34:11 PM - granted resource DRIVE
12/9/2011 8:34:11 PM - granted resource mediaserver1-hcart2-robot-tld-1
12/9/2011 8:34:11 PM - estimated XXXXXXXXX Kbytes needed
12/9/2011 8:34:11 PM - Info nbjm(pid=5348) started backup job for client CLIENTE, policy Boxes, schedule Full on storage unit mediaserver1-hcart2-robot-tld-1
12/9/2011 8:34:13 PM - started process bpbrm (4460)
12/9/2011 8:34:16 PM - Info bpbrm(pid=4460) CLIENTE is the host to backup data from
12/9/2011 8:34:34 PM - Info bpbrm(pid=4460) reading file list from client
12/9/2011 8:34:34 PM - connecting
12/9/2011 8:34:38 PM - Info bpbrm(pid=4460) starting bpbkar32 on client
12/9/2011 8:34:38 PM - connected; connect time: 00:00:04
12/9/2011 8:35:07 PM - Info bpbkar32(pid=5516) Backup started
12/9/2011 8:35:07 PM - Info bptm(pid=2604) start
12/9/2011 8:35:08 PM - Info bptm(pid=2604) using 65536 data buffer size
12/9/2011 8:35:08 PM - Info bptm(pid=2604) setting receive network buffer to 263168 bytes
12/9/2011 8:35:08 PM - Info bptm(pid=2604) using 30 data buffers
12/9/2011 8:35:09 PM - Info bptm(pid=2604) start backup
12/9/2011 8:35:09 PM - Info bptm(pid=2604) backup child process is pid 5240.8168
12/9/2011 8:35:09 PM - Info bptm(pid=2604) Waiting for mount of media id TAPE (copy 1) on server mediaserver1
12/9/2011 8:35:09 PM - Info bptm(pid=5240) start
12/9/2011 8:35:09 PM - mounting TAPE
12/9/2011 8:35:16 PM - Info bptm(pid=2604) media id TAPE mounted on drive index I, drivepath {x,s,x,s}, drivename DRIVE, copy 1
12/9/2011 8:35:16 PM - mounted; mount time: 00:00:07
12/9/2011 8:35:16 PM - positioning TAPE to file 1
12/9/2011 8:35:18 PM - positioned TAPE; position time: 00:00:02
12/9/2011 8:35:18 PM - begin writing
12/9/2011 9:07:36 PM - Warning bpbrm(pid=4460) from client CLIENTE: WRN - can't open object: Microsoft Exchange Mailboxes:\Nombre Apellido Apellido [naa000] (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.)
12/9/2011 9:07:36 PM - Warning bpbrm(pid=4460) from client CLIENTE: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:\Nombre Apellido Apellido [naa000]\
12/10/2011 5:20:22 AM - Error bpbrm(pid=4460) could not write FILE ADDED message to stderr
12/10/2011 5:22:29 AM - Error bpbrm(pid=4460) could not write FILE ADDED message to stderr
12/10/2011 5:24:14 AM - Error bpbrm(pid=4460) could not write FILE ADDED message to stderr
12/10/2011 5:26:21 AM - Error bpbrm(pid=4460) could not write FILE ADDED message to stderr
The mailbox administrator tell me this mailbox exists but is not accesible because the user "Nombre Apellido Apellido" does not use it now, and, the mailbox is reference in the appropiate database. NetBackup interprets this mailbox must be backed up, although it does not use.
The key for this problem is exclude this mailbox, for this:
http://www.symantec.com/business/support/index?page=content&id=DOC3669, pag 81, table 4-20.
Regards.
12-12-2011 05:05 AM
Hello:
I'm sorry, this is the correct link for the mailbox's exclude list:
http://www.symantec.com/business/support/index?page=content&id=DOC3669
Regards.